BBC News App Samsung SmartHub on Unotelly

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KiwiTim

376 posts

Ultimate Geek

#191465 5-Feb-2016 08:52

Hi,

I have a Samsung BD-H6500 blu-ray player and a Samsung 50" F6700 Smart TV. The SmartHub on the blu-ray is set to UK and the TV's is set to Australia. Using Unotelly for an unblocking service. It all works rather well, except for the BBC News app. The BBC News app was working well 3 days ago, but now news stories fail to load. The app itself loads ok, but when an individual news item loads, the red circle symbol just keeps rotating.

I reported this to Unotelly, but they said that BBC News is currently not a supported channel. No complaints with Unotelly; their support response time is quick and they do support a lot of channels.

I am wondering if other Samsung Smart TV / Blu-ray owners are having the same problem.

Thanks,

Tim

DaveB

1139 posts

Uber Geek
Inactive user

#1486262 5-Feb-2016 21:19

Have just checked and I am also having the same problem with the BBC News app on our 3 Sammy TVs.

Also checked the BBC iplayer and that is working fine for both the on-demand and live streaming functions. Possibly a problem with the app itself at this stage.

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jmh

458 posts

Ultimate Geek

#1486280 5-Feb-2016 22:07

Ah yes, I was trying it earlier on my Samsung TV and I had the same problem. Iplayer is fine.

alisam

827 posts

Ultimate Geek

#1486431 6-Feb-2016 11:57

Same problem here. Using a Fire TV. iPlayer and Netflix using Unotelly OK.

PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Pro), Dell Inspiron 7591 2n1 (Windows 11 Pro)
Net: Grandstream 1 x GWN7062, 1 x GWN7610, 1 x GWN7665
Storage: Synology DS216play NAS, 2 x 6TB
Media: 3 x Amazon FireTV. Echo, Dot, Spot
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV
Mobile: Samsung Galaxy A52 5G
Wearable: Gear S3 Frontier

KiwiTim

376 posts

Ultimate Geek

#1486441 6-Feb-2016 12:46

This might be a BBC error or BBC geoblocking. Would be very interesting to know if Samsung users in UK have this issue.

Davout

111 posts

Master Geek

#1486680 6-Feb-2016 21:46

I'm with Unblockus, BBC News app is working fine on my H6400.

alisam

827 posts

Ultimate Geek

#1486753 7-Feb-2016 07:39

alisam:

Same problem here. Using a Fire TV. iPlayer and Netflix using Unotelly OK.

Now back to normal for me.

KiwiTim

376 posts

Ultimate Geek

#1490740 11-Feb-2016 19:45

My BBC News app is working again now, but I still get a number of news stories that will not play. Nevermind, the live news on the BBC iPlayer app is pretty good.