Hi there,
First off, forgive me for posting a NEON / Lightbox issue here. I understand they have their own forum directories, however this does cover off on all of them.
I am trying to stream content using various streaming services, however I am only having issues with NEON and Lightbox. Streaming using youtube (I have tested 4k video) and Netflix seem to run perfectly smooth. Whenever attempting to stream a video on NEON or Lightbox, the video Lags and stutters and renders the video unwatchable.
As this is literally a new laptop (3 days old), I have updated the GPU drivers to the latest version, installed the latest flash player and obviously installed the latest browsers; I primarily use Firefox, however have tried Chrome for fault finding purposes.
Now I believe youtube runs off HTML5 video, and netlfix is similar, however I believe NEON and Lightbox utilise Flash player. This makes me wonder if there is an issue with flash and potentially a conflict with AMD drivers (excuse my ignorance, I have only had Intel CPUs and GPUs and have not experienced this issue until switching to AMD).
I have attempted to suss out the AMD GPU settings, and try switching the GPU to the dedicated card, however browsers seem to be locked to the integrated GPU.
My partner's older laptop can run these streaming services fine.
Please see my laptop specs below:
HP 15.6" Pavilion Blue Laptop: 15-CD012AX
Processor: AMD Dual-Core A9-9420 APU (3 GHz base frequency, up to 3.6 GHz burst frequency, 1 MB cache) 25W TDP
Memory: 16GB DDR4-1866 SDRAM (2 x 8 GB)
Disk Drive: 256GB M.2 SSD
Display: 15.6" diagonal FHD IPS BrightView WLED-backlit (1920 x 1080)
Connections/Ports: 1 multi-format SD media card reader, 1 USB 3.1 Type C Gen 1 (Data up to 5Gb/s), 2 USB 3.1 Gen 1 (Data Transfer Only), 1 HDMI, 1 RJ-45, 1 headphone/microphone combo
Software: Windows 10
Graphics: 2GB AMD Radeon RX530 (linked) and 512MB AMD Radeon R5 (primary)