Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5270 posts

Uber Geek
+1 received by user: 1143

Trusted
Subscriber

Topic # 232209 5-Apr-2018 07:55
Send private message

Coincidental with the shooting at YouTube headquarters in the US yesterday, the YouTube app on my SONY Bravia Smart TV now hard hangs my TV if I try to use it.

I have to unplug the TV from the mains power to reset it.

Anyone else seen this since yesterday? It was working fine evening before last.



Anyone know if I can do a factory reset?




____________________________________________________
I'm on a high fibre diet. 

 

High fibre diet


Create new topic
1925 posts

Uber Geek
+1 received by user: 391

Subscriber

  Reply # 1988713 5-Apr-2018 11:51
Send private message

Hardly any of my "Smart" features work on my Sony smart 3D TV now.

 

I can use Netflix occasionally and that's about it these days.

 

 





Handsome Dan Has Spoken.

3513 posts

Uber Geek
+1 received by user: 986


  Reply # 1988720 5-Apr-2018 12:03
Send private message

https://www.sony.co.uk/electronics/support/articles/00197899

 

 and

 

https://productforums.google.com/forum/#!topic/youtube/ngqH7Ue5Hqw

 

tend to indicate it is some form of authentication problem, clearing personal details and caches appear to fix it ( in at least some cases)...


 
 
 
 


1496 posts

Uber Geek
+1 received by user: 191

Trusted

  Reply # 1988736 5-Apr-2018 12:31
Send private message

A while back my Bluray player stopped working with You Tube. It was the inability to play adverts which meant it stopped working with the service...

 

 

 

EDIT: Bluray player was a Sony BTW


534 posts

Ultimate Geek
+1 received by user: 120

Trusted
Subscriber

  Reply # 1988749 5-Apr-2018 13:01
Send private message

My Sony smart tv won't launch Netflix or YouTube apps even after a factory reset - ah well I only use the Chromecast anyway.

27287 posts

Uber Geek
+1 received by user: 6721

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1988758 5-Apr-2018 13:19
Send private message

Handsomedan:

 

Hardly any of my "Smart" features work on my Sony smart 3D TV now.

 

I can use Netflix occasionally and that's about it these days.

 

 

 

 

How old is the TV? Lots of devices lost YouTube support around 18 months ago due to the changes with YouTube.

 

 


14454 posts

Uber Geek
+1 received by user: 1904


  Reply # 1988806 5-Apr-2018 14:43
Send private message

Smart TVs mean built-in obsolesce. My sony tv smart functions are also all dead these days. Maybe they only expect a tv to last 3 years before you buy another, as I am guessing the policies over how long they should last are written overseas. Maybe sony should give everyone a chromecast instead to plug into it, at least they last for many years and more apps support it. Or they could update the built in software to use new APIs that companies like youtube now use.


3100 posts

Uber Geek
+1 received by user: 1570


  Reply # 1988832 5-Apr-2018 15:40
One person supports this post
Send private message

I have learnt (the hard way) that smart TV's quickly become dumb.  

 

Support for apps is rare to non-existent.  





Always be yourself, unless you can be Batman, then always be the Batman



xpd

Chief Trash Bandit
9156 posts

Uber Geek
+1 received by user: 1447

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 2009780 8-May-2018 10:25
Send private message

scuwp:

 

I have learnt (the hard way) that smart TV's quickly become dumb.  

 

Support for apps is rare to non-existent.  

 

 

Hence why Ive never recommended a smart TV to anyone I know, rather that they get a dedicated external box to do the smart stuff such as a NUC.

 

 





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    


1705 posts

Uber Geek
+1 received by user: 194

Subscriber

  Reply # 2009786 8-May-2018 10:30
Send private message

What year is your sony?

 

 

 

Have you tried software update. 

 

There was one recently. I caught it in time else my family would have simply ignored it to the point where they would have intteruppted the update causing further mess. 

 

Have you tried going through the menus, factory reset and then running software update?

 

 

 

Edit, you can also use the app store to update youtube, but best you have the tv settings auto update apps. 

 

 

 

 


1260 posts

Uber Geek
+1 received by user: 64


  Reply # 2018125 18-May-2018 08:08
Send private message

I have a KDL42W800A which started doing that (Youtube app stuck on the Youtube logo) around the same time as the OP. The software was already the latest version, and the refresh internet content action didn't help.

 

In my case, a factory reset did fix it.





rm *


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.