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nzkiwiman
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  #2503671 12-Jun-2020 14:45
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Well done Govt for changing the process.




wellygary
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  #2503673 12-Jun-2020 14:52
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nzkiwiman:

 

Well done Govt for changing the process.

 

 

Yip, this is a huge improvement, but I get the feeling that the horse may have bolted, 

 

 

 

Shame it took until after the daily briefings were over, it will likely to end up as a PR in the bottom of some poor journalists inbox...


Oblivian
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  #2503726 12-Jun-2020 15:18
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Interestingly. Countdown locally has removed their QRs.

I've questioned them as the idea is to help people keep logs. Not just take it down with their expensive branding and 2m spacing stickers



FineWine
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  #2503742 12-Jun-2020 16:06
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nzkiwiman:

 

Well done Govt for changing the process.

 

Yep well done - signed into 2 different locals today; tiny sit in snack/coffee place and SpecSavers





Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.


morrisk
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  #2503780 12-Jun-2020 17:31
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I have just used the new process but not before I had stumbled around the old process - it is not clear that there is  a new process on the website business.govt.nz where I found all the detail about how to create my poster following the original instructions. Didn't succeed and I seems to be going around in circles so was good to see the new approach that I found on the MoH site.

 

 

 

However I now am waiting for my email with the poster file - it explains that this may take 2 days to arrive due to high demand. It should not take that long to get sent the poster file - will see how long it does take.


morrisk
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  #2504257 13-Jun-2020 19:35
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Update - 24 hours later (Friday pm to Saturday pm) email has arrived with poster attached in pdf format - printed and all done.

 

 


 
 
 

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Oblivian
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  #2509201 21-Jun-2020 15:47
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I've just lost my last months history :/

 

Stupid app started to refuse to scan anything (normal barcode scanner would) and force close trying to get to the history

 

Reset cache (not data) - nope

 

Uninstall (expecting it to leave the history behind) and reinstall... no more history

 

Guess they don't consider it a legacy thing to leave behind incase you need to reinstall after a failed upgrade!


Oblivian
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  #2509205 21-Jun-2020 15:55
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Ahh Pooze. Bit late to read that!

 

Could have been sent out as an alert!

 

"We've found and are fixing an issue which meant the app stopped scanning posters properly on android devices, after a user had been logged in for more than 30 days," the ministry said today.

 

"If a user's phone is set to automatic updates, the fix will be applied over the next few days. Users can resolve the issue right away by logging out and logging back in on the 'my profile' screen. If they have forgotten their password, they can use the password reset function."


neb

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  #2509210 21-Jun-2020 16:17
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Oblivian: "If a user's phone is set to automatic updates, the fix will be applied over the next few days"

 

 

Updated version appeared just now.

Oblivian
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  #2509211 21-Jun-2020 16:19
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Yeah I just had a peek at 4pm and saw it was too.

 

Good thing I took a screenshot recently to try encourage others to make use of it. At least have a little bit of history in the form of an image

 

On a side node, wait for the crazies to notice the latest google settings update now has permissions for the Covid API gone live...


BarTender
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  #2509288 21-Jun-2020 18:29
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Just a heads up for Android folks. There is a bug in the app so you need to logout and login and then it works again. Was chatting with the devs and they are working on a fix but it does work doing a logout and login and you don’t lose your history.

 
 
 

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Oblivian
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  #2509289 21-Jun-2020 18:30
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Couple hours a bit late there ;)

 

I found out the hard way


BarTender
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  #2509290 21-Jun-2020 18:35
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Oblivian:

Couple hours a bit late there ;)


I found out the hard way


I was waiting to see if anyone posted as I was holding off until MoH released an update or made public comms about it.
Seems like a session cookie issue that causes the problem.
Folks who installed on the night before it was released started having issues on Friday morning... So I was waiting to see when Geekzoners started complaining. I’m a terrible human being :)

Oblivian
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  #2509291 21-Jun-2020 18:40
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Yeah it was most my weekend visits yesterday that it stopped after not venturing far on friday. I knew something was up with the force close attempting to look at history

 

If you have a pipeline already, suggest they leave the storage area alone on un-install.. at least it could resume again rather than clear it

 

I had a good hit rate going for the few places I did visit. All but 1 pretty much (and the hopeless countdown that they 'were removed but staff know nothing about it' blaming someone malicious despite all 3 of them in diff spots.. has still not put them back out)


freitasm

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  #2509309 21-Jun-2020 19:56
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Oblivian:

 

I've just lost my last months history :/

 

Stupid app started to refuse to scan anything (normal barcode scanner would) and force close trying to get to the history

 

Reset cache (not data) - nope

 

Uninstall (expecting it to leave the history behind) and reinstall... no more history

 

Guess they don't consider it a legacy thing to leave behind incase you need to reinstall after a failed upgrade!

 

 

As per posts below yours this was fixed today. 

 

Not retaining the history in case of app uninstall is standard Android - it clears the data associated with an app when that app is removed.

 

People wanted privacy and didn't want the "government" to know where they've been unless needed for tracing, so the data never leaves your phone unless you share with tracing staff. 





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