Wilson Parking have emailed their contract customers about increased pricing of around 16%. Basically they're saying there are fewer buildings available in Wellington, more people want to park in their buildings, and they've realised they can put prices up. There's no increase in costs, they've realised they can charge more, so are. The "kept this increase as low as possible" is just rubbish. Increasing prices may reduce pressure slightly as some people will take a bus instead, but I doubt it will change much. It's just "we want more money and there's nothing you can do about it?".
Wilson also seem to have taken over operation of the majority of carparks in Wellington, so there's virtually no choice on where to park. Their "industry leading service" is really poor - repairs or cleanups in the parking buildings typically take days. They have to give customers a minimum of one month notice of change of terms - they emailed after the close of business, one month and about 6 hours notice. That gives people virtually no time to consider whether they want to continue the contract at the new price or cancel.
Sure, it's a private business and they can do anything they want, and people can choose to take public transport. Is there anyone wonder people don't like parking building companies?
-- Wilson Email --
Over the course of 2016, our business was affected by a number of external factors that resulted in market shifts within our industry. These shifts significantly impacted our overall operation and have placed increased pressure on our capacity.
Due to this pressure, we have been forced to undertake rate reviews across our portfolio and advise that after careful analysis, we need to make adjustments to our monthly parking rates in the (Wilson Carpark). Accordingly, please note that from (early) March 2017, your rate will be adjusted to (price) (including GST), per bay, per month.
Please note that we have kept this increase as low as possible.
As a business we pride ourselves in providing industry leading services and hope that you continue to see value in the services we provide.