Unotelly discount

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Master Geek
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Unotelly

#1052020 24-May-2014 00:54

KrazyKid: Hi

Finding your service really good and about to sign up.
Is there any chance that you get fix the issue with SkyGo for NZ Sky.
It would be nice to not gave to change the DNS back every time I want to watch the rugby :)

(Also help on the all important WAF)

Thanks

Try setting Channel Option 1 to "Turn Off" when using Sky Go NZ. It seems Sky Go NZ uses links common to the rest of the channels available under Channel Option 1.

Glassboy

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Ultimate Geek
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#1052024 24-May-2014 02:02

Just hijacking this thread a bit. There's been a few other people mentioning Netflix buffering issues. If you are a UnoTelly user can you try changing your Unotelly setting for Netflix to the UK and then testing how well it works. This seems to have resolved all my issues (of course I can't watch ST:TOS but that's a separate issue).

dclegg

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#1052049 24-May-2014 08:46

Glassboy: Just hijacking this thread a bit. There's been a few other people mentioning Netflix buffering issues. If you are a UnoTelly user can you try changing your Unotelly setting for Netflix to the UK and then testing how well it works. This seems to have resolved all my issues (of course I can't watch ST:TOS but that's a separate issue).

That is only an acceptable "workaround" if the content you want to watch is available in both locations. Sadly we seem to be addicted to shows that are only available in the US version.

freitasm

BDFL - Memuneh
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Geekzone

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#1052051 24-May-2014 08:47

Not exactly related but bringing this thread to the attention of UnoTelly folks around here. It seems Netflix is not working quite right for a few users (not only UnoTelly but other providers as well). Perhaps Netflix has blocked access as Hulu tried doing before?

Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

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dclegg

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#1052061 24-May-2014 09:29

freitasm:
Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

Thats not quite true. Initial testing seems to indicate that it may be content related. We're in the process of watching season 4 of The West Wing, and I can't get that to work in the browser at all (Chrome v34.0.1847.137 on OSX Mavericks). But I tried another show (The Office; not sure which season or ep queued up), and that started streaming with no issue.

This may have been a red herring, and perhaps it was down to dumb luck rather than the chosen content. But the point I'm trying to make is that its not just devices that are failing, but the browser interface is also struggling.

UnoTellyNick

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Master Geek
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Unotelly

#1052066 24-May-2014 09:33

dclegg:
freitasm:
Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

Thats not quite true. Initial testing seems to indicate that it may be content related. We're in the process of watching season 4 of The West Wing, and I can't get that to work in the browser at all (Chrome v34.0.1847.137 on OSX Mavericks). But I tried another show (The Office; not sure which season or ep queued up), and that started streaming with no issue.

This may have been a red herring, and perhaps it was down to dumb luck rather than the chosen content. But the point I'm trying to make is that its not just devices that are failing, but the browser interface is also struggling.

Hi dclegg,

It appears that Netflix is not loading the correct streaming catalogue correctly.

To test if this is the case, go into search in the Netflix app, search for any random title, click play. See if it plays.

Regards,
Nick

http://www.unotelly.com

Unlock Netflix, BBC iPlayer, Hulu, and more in New Zealand!

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freitasm

BDFL - Memuneh
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#1052067 24-May-2014 09:34

I have just received some information from UnoTelly support. It seems Netflix has changed something and we may need to null route some DNS servers. More information in this article.

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dclegg

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#1052071 24-May-2014 09:37

UnoTellyNick:
dclegg:
freitasm:
Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

Thats not quite true. Initial testing seems to indicate that it may be content related. We're in the process of watching season 4 of The West Wing, and I can't get that to work in the browser at all (Chrome v34.0.1847.137 on OSX Mavericks). But I tried another show (The Office; not sure which season or ep queued up), and that started streaming with no issue.

This may have been a red herring, and perhaps it was down to dumb luck rather than the chosen content. But the point I'm trying to make is that its not just devices that are failing, but the browser interface is also struggling.

Hi dclegg,

It appears that Netflix is not loading the correct streaming catalogue correctly.

To test if this is the case, go into search in the Netflix app, search for any random title, click play. See if it plays.

Regards,
Nick

Nope, getting the same error when doing that.

I've just seen Mauricio's post, and am currently digesting this. A little concerned that the article he links to singles out the Airport Extreme as a router that doesn't support the necessary configuration.

freitasm

BDFL - Memuneh
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#1052072 24-May-2014 09:38

Sorry, I've update the link in my post to the correct one, try again.

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UnoTellyNick

52 posts

Master Geek
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Unotelly

#1052077 24-May-2014 09:42

dclegg:
UnoTellyNick:
dclegg:
freitasm:
Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

Thats not quite true. Initial testing seems to indicate that it may be content related. We're in the process of watching season 4 of The West Wing, and I can't get that to work in the browser at all (Chrome v34.0.1847.137 on OSX Mavericks). But I tried another show (The Office; not sure which season or ep queued up), and that started streaming with no issue.

This may have been a red herring, and perhaps it was down to dumb luck rather than the chosen content. But the point I'm trying to make is that its not just devices that are failing, but the browser interface is also struggling.

Hi dclegg,

It appears that Netflix is not loading the correct streaming catalogue correctly.

To test if this is the case, go into search in the Netflix app, search for any random title, click play. See if it plays.

Regards,
Nick

Nope, getting the same error when doing that.

I've just seen Mauricio's post, and am currently digesting this. A little concerned that the article he links to singles out the Airport Extreme as a router that doesn't support the necessary configuration.

Can you take a screenshot of the error on Chrome?

http://www.unotelly.com

Unlock Netflix, BBC iPlayer, Hulu, and more in New Zealand!

freitasm

BDFL - Memuneh
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#1052097 24-May-2014 10:04

Ok, it now seems that both device (Amazon FireTV) and PCs (laptop and HTPC) can't access Netflix. This is not UnoTelly only, it affects other DNS services as well.

Hulu and Amazon FireTV continue to work fine.

I have null routed the DNS as suggested in the support article but no change.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

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HP

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freitasm

BDFL - Memuneh
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#1052112 24-May-2014 10:20

Working with Nick now via join.me/Skype to see if we can get to the bottom of this. Hold on.

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dclegg

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#1052123 24-May-2014 10:35

UnoTellyNick:
dclegg:
UnoTellyNick:
dclegg:
freitasm:
Note that Netflix on browser with UnoTelly works fine, it seems it's devices (Amazon FireTV, Apple TV) that are failing.

Thats not quite true. Initial testing seems to indicate that it may be content related. We're in the process of watching season 4 of The West Wing, and I can't get that to work in the browser at all (Chrome v34.0.1847.137 on OSX Mavericks). But I tried another show (The Office; not sure which season or ep queued up), and that started streaming with no issue.

This may have been a red herring, and perhaps it was down to dumb luck rather than the chosen content. But the point I'm trying to make is that its not just devices that are failing, but the browser interface is also struggling.

Hi dclegg,

It appears that Netflix is not loading the correct streaming catalogue correctly.

To test if this is the case, go into search in the Netflix app, search for any random title, click play. See if it plays.

Regards,
Nick

Nope, getting the same error when doing that.

I've just seen Mauricio's post, and am currently digesting this. A little concerned that the article he links to singles out the Airport Extreme as a router that doesn't support the necessary configuration.

Can you take a screenshot of the error on Chrome?

It's the same error that Mauricio posted.

Glassboy

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Ultimate Geek
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#1052124 24-May-2014 10:35

freitasm: Working with Nick now via join.me/Skype to see if we can get to the bottom of this. Hold on.

Excellent. I was a little bit downhearted last night when I received my Asus DSL-N66U and my Netflix on Roku problem seemed to be far worse then with the HG659. It wasn't until about 1:30am that I got to the point that it was obviously a problem with Netflix US access only.

If anyone is looking at replacing their HG659, the DSL-N66U is a very slick router, and the setup wizard makes it very easy to connect to VDSL. WiFi strength is much better than the HG659. If it allowed a separate network\DHCP settings on the guest networks it would be almost perfect :-)

steve2222

507 posts

Ultimate Geek
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#1052133 24-May-2014 11:10

So USA Netflix via Hola on Chrome still works - or is that expected ie not affected by this recent Netflix back end change?

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