PBtech Cyber Monday

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reven

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Topic # 185273 16-Nov-2015 18:46

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Anyone having any luck with PBTech cyber monday sale?

Their website can't handle it, it's pretty pathetic really.... A huge NZ computer specialist store and they cant even manage to handle the increase traffic.... just move your servers to azure already... gez.

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Reply # 1429124 16-Nov-2015 18:50

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either or :) (but seriously azure is way better :P)

ritzlal

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Reply # 1429126 16-Nov-2015 18:51

Yea it's pathetic...every year. They put some decent prices and the site crashes. Yes they must get a lot of hits but when you get through checkout, then the payment page and enter your credit card details, then it says processing and then crashes...that's pretty pathetic.

Anyway, will move on and pay a few bob more elsewhere.

reven

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Reply # 1429127 16-Nov-2015 18:52

I'm about to give up....

Handle9

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Reply # 1429135 16-Nov-2015 18:58

I got some sd cards checked out but it took awhile.

ritzlal

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Reply # 1429136 16-Nov-2015 18:58

Annnnnd it gets worse. Thought I'd try one last time and now prices are back to normal (or higher) in my cart. Crazy.

tripp

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Reply # 1429137 16-Nov-2015 18:59

I think i have lost $80

Placed order got up to payment, check my balance on my credit card, enter in info press pay, get charged (my balance goes down on my internet banking), pbtech website errors out, no order info and it puts me back to my cart where it wants me to check out again.

stocksp

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Reply # 1429140 16-Nov-2015 19:06

yep, not a great look. website wont even load (pretty sure its not just vodafone :)

michaelmurfy

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Reply # 1429144 16-Nov-2015 19:15

Site is now pulling up the standard price for products with me. I guess the Varnish cache they're using is a little overloaded and is actually pulling from cache instead from the backend server(s).

Michael Murphy | https://murfy.nz
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scuwp

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Reply # 1429145 16-Nov-2015 19:18

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So it replicates the same experience as shopping in store then...at least they are consistent I guess.

Always be yourself, unless you can be Batman, then always be the Batman

darkraid

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Reply # 1429156 16-Nov-2015 19:34

It's awesome huh? So far I've figured out they are definitely running a PHP/MySQL stack judging by the errors they are throwing up...

They are also hosted in Umbrellar Limited/Web Drive Limited as their A record IP address is 119.47.116.121. Apparently they've increase capacity 20 times over from last year? Apparently they are being hit with a lot of malicious traffic also which is crashing the site. I suggested to them over Facebook of signing up for Cloudflare at 6:30PM...

I continue to refresh my browser to see HTTP 500 or Error: Too many connections... How embarrassing and what a marketing disaster!

reven

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Reply # 1429158 16-Nov-2015 19:37

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I dont think they really care much about marketing or their customers TBH. their service is usually pretty rubbish, and its going down hill pretty fast. Last few times I asked them to price match a competitor they basically said now (over $4), so I went to computer lounge (15min drive away) and they matched no problems.

k14

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Reply # 1429183 16-Nov-2015 19:49

Trying to check out now but taking a while. Might give up in a sec if nothing happens!

tripp

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Reply # 1429184 16-Nov-2015 19:54

k14: Trying to check out now but taking a while. Might give up in a sec if nothing happens!

be careful, that is what happen to me then after taking credit card details and charging me the site errors out and no order.

reven

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Reply # 1429188 16-Nov-2015 19:58

lol

Thanks for searching, but at the moment the search engine is down for maintenance.

darkraid

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Reply # 1429189 16-Nov-2015 19:59

I wouldn't even trust making an order an the moment. The search engine has been disabled on the website so I'm guessing the malicious traffic was using the search engine to bog the servers down. Layer 7 HTTP attack?

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