Voyager price increase 1st September

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SirHumphreyAppleby

2847 posts

Uber Geek

#3398892 31-Jul-2025 19:18

aj6828:

Out of curiosity, how much are people actually willing to pay per month to stay connected?

It's not so much about how much I'm willing to pay, rather how much more I am willing to pay for what was once perceived as a premium service. Voyager doesn't feel like a premium option anymore when you consider what they are missing and what Quic has added.

Anyway, the difference is $16.05 per month, or a little over 15%.

kradnz

28 posts

Geek

#3398894 31-Jul-2025 19:27

aj6828:

The latest price hike is coming from Enable, not the ISPs themselves. They’ve raised their wholesale rates, so providers have to pass that on.

Out of curiosity, how much are people actually willing to pay per month to stay connected?

It's more about the relative cost. Comparing $105 vs $85 is a no brainer. I'm assuming similar levels of service, which may not be fair. I will find out next month.

I'm not seeing where the $20 premium Voyager is charging adds value for me.

Booked switch over on 1st Sept.

yitz

2081 posts

Uber Geek

#3398895 31-Jul-2025 19:30

aj6828:

The latest price hike is coming from Enable, not the ISPs themselves. They’ve raised their wholesale rates, so providers have to pass that on.

I wonder if they got the opportunity to show the FBI their new kit?

Nate001

645 posts

Ultimate Geek

#3398898 31-Jul-2025 19:54

kradnz:

aj6828:

The latest price hike is coming from Enable, not the ISPs themselves. They’ve raised their wholesale rates, so providers have to pass that on.

Out of curiosity, how much are people actually willing to pay per month to stay connected?

It's more about the relative cost. Comparing $105 vs $85 is a no brainer. I'm assuming similar levels of service, which may not be fair. I will find out next month.

I'm not seeing where the $20 premium Voyager is charging adds value for me.

Booked switch over on 1st Sept.

We've been with Voyager since July 2018, and I can't remember any outage requiring the helpdesk (only area I can see them justifying $20). While its a testament to network stability, it in turn means the benefit of helpdesk is an under-utilised service adding zero value to our household.

richms

28191 posts

Uber Geek

Trusted

Lifetime subscriber

#3398900 31-Jul-2025 20:15

SirHumphreyAppleby:

It's not so much about how much I'm willing to pay, rather how much more I am willing to pay for what was once perceived as a premium service. Voyager doesn't feel like a premium option anymore when you consider what they are missing and what Quic has added.

Anyway, the difference is $16.05 per month, or a little over 15%.

This is how I felt. Planned outages and no informing customers of it for something I was paying well over what skinny would sell me internet for is what did it. If one can put planned upgrades on a status page and voyager were saying nothing wrong, that's a problem.

With quic I got well ahead of time email about the outage so I was able to add it to my calendar and when the internet went out, I knew why and had not planned to be doing anything at that time, because I would have seen it on my calendar if I was to arrange something. I am now old and boring so do not plan things often so small chance of it happening but in anycase, sucked to not have information passed on.

Richard rich.ms

3l3m3nt

113 posts

Master Geek

ID Verified

Trusted

Lifetime subscriber

#3398908 31-Jul-2025 20:54

Nate001:

kradnz:

aj6828:

The latest price hike is coming from Enable, not the ISPs themselves. They’ve raised their wholesale rates, so providers have to pass that on.

Out of curiosity, how much are people actually willing to pay per month to stay connected?

It's more about the relative cost. Comparing $105 vs $85 is a no brainer. I'm assuming similar levels of service, which may not be fair. I will find out next month.

I'm not seeing where the $20 premium Voyager is charging adds value for me.

Booked switch over on 1st Sept.

We've been with Voyager since July 2018, and I can't remember any outage requiring the helpdesk (only area I can see them justifying $20). While its a testament to network stability, it in turn means the benefit of helpdesk is an under-utilised service adding zero value to our household.

That's until it's sold to 2degrees 😁

Dunedin, NZ
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Wellingtondave

159 posts

Master Geek

#3399144 1-Aug-2025 22:13

Any ISP that can do fibre (Chorus or other provider) + $20-$45 BYOD no support ever needed for 25/15 unlimited or something like that? They win.

Enough for multiple streams and the people who don't have ADHD and can wait a day for an ISO download....

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