'Forced' tipping by EFTPOS

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Forums › Finance and wealth management › 'Forced' tipping by EFTPOS

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eracode

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#3200409 27-Feb-2024 09:56

duckDecoy:

I went out to a bar for a friends birthday on Saturday. When buying drinks they added the Do You Want To Tip for every single eftpos transaction. How is getting me a bottle of beer out of a fridge deserving of a tip?

Yes annoying - but did you think that once you had declined the tip the first time, the system would change for the subsequent transactions, to not ask about a tip?

Sometimes I just sit and think. Other times I just sit.

duckDecoy

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#3200413 27-Feb-2024 10:04

eracode:

duckDecoy:

I went out to a bar for a friends birthday on Saturday. When buying drinks they added the Do You Want To Tip for every single eftpos transaction. How is getting me a bottle of beer out of a fridge deserving of a tip?

Yes annoying - but did you think that once you had declined the tip the first time, the system would change for the subsequent transactions, to not ask about a tip?

The bar staff can skip the screen but chose not to. A different bar staff always removed it before presenting the eftpos to the customer (I was never served by them). Expecting a tip when by walking across the bar and waiting in line means I've done 90% of the work to get the actual order wasn't sitting right with me. That's my complaint, not that the computer system didn't adjust itself to automatically do what I wanted.

floydbloke

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#3200468 27-Feb-2024 11:29

The card options in my banking app need a "I'm not a tipper " checkbox setting that's readable by the EFTPOS machine.

Edit: No, you clown. That would never work because the tipping prompt is presented well before your card goes anywhere near the machine.

Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.

eracode

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#3200485 27-Feb-2024 12:07

duckDecoy:

The bar staff can skip the screen but chose not to. A different bar staff always removed it before presenting the eftpos to the customer (I was never served by them). Expecting a tip when by walking across the bar and waiting in line means I've done 90% of the work to get the actual order wasn't sitting right with me. That's my complaint, not that the computer system didn't adjust itself to automatically do what I wanted.

Fair point - I stand corrected and apologise.

Sometimes I just sit and think. Other times I just sit.

MikeAqua

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#3200698 28-Feb-2024 09:17

wellygary:

Legally it is.....

"Employment lawyer Barbara Buckett told Checkpoint that tips belong to the employer and are counted as business income.

"Unlike other countries, we don't have any legislation that says otherwise. If you're in the States or the UK, there is legislation that ring-fences the allocation of these payments," Buckett said."

Interesting. I'm really surprised by that. For tax purposes, the employer could quickly offset the income by paying it to the employees and IRD.

Mike

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#3209969 23-Mar-2024 20:54

Found this on Reddit - sums up my feelings on the subject

Found a sign that sums up how I feel about tipping culture creeping in : r/newzealand (reddit.com)

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Eva888

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#3210064 24-Mar-2024 09:46

Was at Briscoes Petone checkout yesterday and was asked if I wanted to donate to children. Yes I do, but not via Briscoes. I hate being put in the position of refusing, it’s uncomfortable. The cynic in me wonders if all my donation actually goes to the charity or the business that’s collecting it and I’m hardly going to deliver this conversation with a stream of people standing behind me.

I would much rather businesses have a seperate named eftpos machine on the counter stating the charity, that you tap and it takes $3 or $4. Cancer Society do this at their counter. It makes it entirely voluntary with no embarrassing refusals.

SirHumphreyAppleby

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#3210071 24-Mar-2024 10:30

Eva888:

It makes it entirely voluntary with no embarrassing refusals.

I know I may not be the best at understanding social cues, but I'm not at all embarrassed by refusing. I normally go further and tell them I don't support human causes.

gzt

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#3210077 24-Mar-2024 11:00

Charity donations might be a different topic. I have not seen it on EFTPOS machines. McDonald's kiosks prompt to round up to the nearest dollar. The Warehouse kiosk terminals prompt for $1 if I recall correctly. I don't mind either. Sometimes I use it, sometimes not. The Warehouse checkout I think the operator prompts for a donation sometimes and not other times. Tbh because I hardly use the checkouts I probably always say yes to the operator without thinking.

Eva888: I hate being put in the position of refusing,

If I went more than once or twice a week I might start saying no. For the checkout scenario if charity donation actually was a prompt on the EFTPOS machine instead of the checkout operator asking it could save everyone some time and trouble.

MadEngineer

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#3210093 24-Mar-2024 12:58

cokemaster:
Juicytree:
The US tipping culture is abhorrent and I am sure that is the reason the USA still cling to $1 notes.

And the reason for pennies...

At least in NZ you can refuse cash https://www.cab.org.nz/article/KB00041524

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mattwnz

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#3210260 24-Mar-2024 17:19

MadEngineer:
At least in NZ you can refuse cash https://www.cab.org.nz/article/KB00041524

To a degree, but they must tell people in advance so people can prepare, and can't refuse it for paying off a debt. SO IMO they would need a big sign outside a store before people enter etc. Not tell people at the till when paying.

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Senecio

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#3210279 24-Mar-2024 18:21

Eva888:

Was at Briscoes Petone checkout yesterday and was asked if I wanted to donate to children. Yes I do, but not via Briscoes. I hate being put in the position of refusing, it’s uncomfortable. The cynic in me wonders if all my donation actually goes to the charity or the business that’s collecting it and I’m hardly going to deliver this conversation with a stream of people standing behind me.

I would much rather businesses have a seperate named eftpos machine on the counter stating the charity, that you tap and it takes $3 or $4. Cancer Society do this at their counter. It makes it entirely voluntary with no embarrassing refusals.

If a Briscoes Epftos machine asked me to donate to children I would put the question back to them. Briscoes made $88M net profit after tax last year. That puts them in a much better position to help children than me.

msukiwi

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#3210358 24-Mar-2024 20:36

This seems to sum it all up......

https://www.youtube.com/shorts/w6ui6qRUFQQ

🙃

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