Quic Broadband - Anyone Heard of Them?

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#3102809 11-Jul-2023 16:48

Hi guys, maybe @quic could help me, but i registered last week for the service , and added a static ip, i got my ipv4 address but never got my ipv6, it is possible for @quic to check why my ipv6 hasn't been configured? thanks

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

michaelmurfy

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#3102823 11-Jul-2023 17:35

@magesnz It is a manual process (they said this somewhere here too) and they've been flat out with fixing a pretty annoying network issue. I'm sure they'll get through the backlog soon but in the meantime you should have a dynamic IPv6 /56.

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magesnz

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#3102856 11-Jul-2023 19:55

Hello, unfortunately i have an fe80 address, i used the information from an other post to try and get my ipv6 working, but i didn't see anything poping up when i configured it so, must be something i did as usual... if someone wants to have a look at my configuration, i'm glad to send my pfsense config by private message

thanks in advance for the help, always gladly appreciated

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

gregb

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#3103471 12-Jul-2023 21:57

magesnz:

Hello, unfortunately i have an fe80 address

I suspect there may be one or more issues. Starting with the static Ipv6 allocation; this can be verified in the quic account portal. My one shows the following in the 'Connection Information':

Someone (or earlier in this topic) might tell you if the IPv6 prefix is mostly static anyway. You should be able to use a dynamic prefix in the mean time (for most purposes).

The FE80:: link local address just tells you that you have IPv6 enabled on the interface. This should come up regardless of most things. Note: Most of the ISP's wont' support IPv6 router discovery or any other form of SLAAC.

The next thing is to enable DHCP6 for the PPPoE (WAN) interface. It is important to only request a prefix and not an address. Something like the following configuration should get a prefix:

There are a few gotchas in there. In general, I have seen that asking for an address causes the DHCP server to not respond. IMHO Quic (and other ISPs) should provide an IPv6 address for the WAN interface - this might just be IPv4 thinking on my behalf, but it makes traceroutes a bit more understandable. Also as noted above, because the ISP's BNG won't respond to router discovery, the DHCP6 client should not wait for this to complete (otherwise the client will 'hang' - and you won't get a IPv6 prefix).

Once you have your prefix delegation, it will need to be configured on the your LAN interfaces via SLAAC or DHCP6 (see `Services` -> `DHCPv6 Server & RA`).

magesnz

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#3103541 13-Jul-2023 09:32

Hello here are my config for my pfsense, if anyone sees something wrong, please let me know, thanks in advance for all your help, and i'm a happy quic customer

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

lucasnz

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#3103565 13-Jul-2023 10:14

@magesnz you need to configure IPv6 on the LAN interface.

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magesnz

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#3103572 13-Jul-2023 10:19

lucasnz:

@magesnz you need to configure IPv6 on the LAN interface.

Thank you so much for your help and assistance, i really appreciate the forum help for all the ipv6 knowledge i'm lacking

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

gregb

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#3103644 13-Jul-2023 13:14

magesnz:
Hello here are my config for my pfsense, if anyone sees something wrong, please let me know

The MTU settings don't look right. The PPPoE interface (WAN) should be 1500, thus the underlying interface (in my case igb0) will have an MTU of 1508. This can be verified from the command line, i.e.

# ifconfig | grep mtu
igb0: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1508
igb1: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
...
pppoe0: flags=88d1<UP,POINTOPOINT,RUNNING,NOARP,SIMPLEX,MULTICAST> metric 0 mtu 1500

The impact of this is that the PPPoE link will negotiate a `max payload` early in the session (see https://datatracker.ietf.org/doc/html/rfc4638). This can be verified in the `var log ppp.log`:
[code]
{wan_link0] PPPoE: Set PPP-Max-Payload to '1500'
{wan_link0] PPPoE: Connecting to ''
PPPoE: rec'd ACNAME "bng2.quic.net.nz"
{wan_link0] PPPoE: rec'd PPP-Max-Payload '1500'
{wan_link0] PPPoE: connection successful
{wan_link0] Link: UP event
{wan_link0] LCP: Up event
{wan_link0] LCP: state change Starting --> Req-Sent
{wan_link0] LCP: SendConfigReq #1
[/code]

magesnz

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#3103737 13-Jul-2023 16:21

after checking my stats inside ssh

igb0: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1508
igb1: flags=8963<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500

pppoe1: flags=88d1<UP,POINTOPOINT,RUNNING,NOARP,SIMPLEX,MULTICAST> metric 0 mtu 1500

what do you think @gregb?

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

magesnz

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#3103739 13-Jul-2023 16:26

i forgot this part @gregb

Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] Link: OPEN event
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: Open event
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: state change Initial --> Starting
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: LayerStart
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PPPoE: Set PPP-Max-Payload to '1500'
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PPPoE: Connecting to ''
Jul 12 22:06:26 rtrtoknz ppp[26334]: PPPoE: rec'd ACNAME "bng3.quic.net.nz"
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PPPoE: rec'd PPP-Max-Payload '1500'
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PPPoE: connection successful
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] Link: UP event
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: Up event
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: state change Starting --> Req-Sent
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: SendConfigReq #1
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PROTOCOMP
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MRU 1500
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0xa15cd61c
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: rec'd Configure Request #1 (Req-Sent)
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] AUTHPROTO PAP
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0x218daf06
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MP MRRU 1600
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: SendConfigRej #1
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MP MRRU 1600
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: rec'd Configure Reject #1 (Req-Sent)
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PROTOCOMP
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: SendConfigReq #2
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MRU 1500
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0xa15cd61c
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: rec'd Configure Request #2 (Req-Sent)
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] AUTHPROTO PAP
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0x218daf06
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: SendConfigAck #2
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] AUTHPROTO PAP
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0x218daf06
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: rec'd Configure Ack #2 (Ack-Sent)
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MRU 1500
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MAGICNUM 0xa15cd61c
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: state change Ack-Sent --> Opened
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: auth: peer wants PAP, I want nothing
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PAP: using authname "quic@quic.nz"
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PAP: sending REQUEST #1 len: 22
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: LayerUp
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] PAP: rec'd ACK #0 len: 13
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] MESG: Login ok
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] LCP: authorization successful
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] Link: Matched action 'bundle "wan" ""'
Jul 12 22:06:26 rtrtoknz ppp[26334]: [wan_link0] Link: Join bundle "wan"

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

gregb

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#3103748 13-Jul-2023 17:15

magesnz:

what do you think @gregb?

That should be fine. A lower MTU isn't the end of the world, but having a simple 1500 byte MTU reduces potential problems (most sites seem to have this fixed these days). You can use tracepath (*nix) or mturoute (windows) to verify PMTU (path MTU).

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magesnz

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#3103755 13-Jul-2023 17:52

the issue currently unfortunately is i still can't get an ipv6 address to connect online, only the ipv4 seems to work, but i think i'm still doing something wrong.... ipv6 isn't my strong suit even though i'm really good at ipv4 stuff....

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

gregb

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#3103761 13-Jul-2023 18:25

magesnz:

the issue currently unfortunately is i still can't get an ipv6 address to connect online

What does your dhcp log say (/ var / log / dhcpd.log). My log only shows renewing a lease (c.f. getting a new/initial lease).

dhcp6c[45130]: IA timeout for PD-0, state=ACTIVE
dhcp6c[45130]: reset a timer on pppoe0, state=RENEW, timeo=0, retrans=10302
dhcp6c[45130]: Sending Renew
dhcp6c[45130]: a new XID (87f3b3) is generated
dhcp6c[45130]: set client ID (len 14)
dhcp6c[45130]: set server ID (len 10)
dhcp6c[45130]: set elapsed time (len 2)
dhcp6c[45130]: set option request (len 4)
dhcp6c[45130]: set IA_PD prefix
dhcp6c[45130]: set IA_PD
dhcp6c[45130]: send renew to ff02::1:2%pppoe0
dhcp6c[45130]: receive reply from fe80::f0:1016%pppoe0 on pppoe0
dhcp6c[45130]: get DHCP option client ID, len 14
dhcp6c[45130]: DUID: 00:01:00:01:2b:ea:fa:aa:00:08:a2:0f:6b:8f
dhcp6c[45130]: get DHCP option server ID, len 10
dhcp6c[45130]: DUID: 00:03:00:01:1a:6b:4c:eb:a3:4a
dhcp6c[45130]: get DHCP option IA_PD, len 41
dhcp6c[45130]: IA_PD: ID=0, T1=30, T2=48
dhcp6c[45130]: get DHCP option IA_PD prefix, len 25
dhcp6c[45130]: IA_PD prefix: 2407:8b00:xxxx:x00::/56 pltime=54 vltime=34359738428
dhcp6c[45130]: dhcp6c Received INFO
dhcp6c[45130]: update an IA: PD-0
dhcp6c[45130]: update a prefix 2407:8b00:xxxx:x00::/56 pltime=54, vltime=60
dhcp6c[45130]: executes /var/etc/dhcp6c_wan_dhcp6withoutra_script.sh
dhcp6c[10295]: dhcp6c renew, no change - bypassing update on pppoe0
dhcp6c[45130]: script "/var/etc/dhcp6c_wan_dhcp6withoutra_script.sh" terminated
dhcp6c[45130]: removing an event on pppoe0, state=RENEW
dhcp6c[45130]: got an expected reply, sleeping.

michaelmurfy

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#3103781 13-Jul-2023 19:33

@magesnz you may be running into the same issue as I did with IPv6 not getting provisioned fully for some reason. @quic can investigate and resolve for you. I’ll hit up somebody also.

Edit: they’ll take a look on Monday. Considering your configuration looks OK this may be the case. Don’t panic 😊

magesnz

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#3103784 13-Jul-2023 20:35

michaelmurfy: @magesnz you may be running into the same issue as I did with IPv6 not getting provisioned fully for some reason. @quic can investigate and resolve for you. I’ll hit up somebody also.

Edit: they’ll take a look on Monday. Considering your configuration looks OK this may be the case. Don’t panic 😊

thank you Michael , this was unexpected, I didn’t know what to expect about my issue, I thought I would be on my own of having to go through my logs and trying to find the source of my issue, the people on this forum are absolutely wonderful, and is helping me grow as an It engineer at the same time

Tokoroa, South Waikato - Quic "Sprinter" UFB - Ref (free setup): R243027EZBCQE

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