HyperFibre - expected speed results

Forums › Vetta and Quic › HyperFibre - expected speed results

FruitJuice

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#312850 23-May-2024 13:46

Just switched over to Quic HyperFibre and not getting the expected speeds, especially upload.

My setup: New Nokia ONT 10G port > UDM-Pro SPF+ WAN (Mikrotik S-RJ10 Module) > USW-24-Enteprise SPF+ via Ubiquiti 10G DAC

PC Connected to Port 13/2.5G on USW-24-Enterprise

UDM has nothing enabled that could potentially impact speed.

I'm using DHCP Auth.

Just wondering if anyone else is running a UDM-Pro and getting good speeds, what is your settings. Am I missing something?

I seem to average 1700/780 - tested from 2 different PC's both 2.5G NIC's.

and from a linux host running speedtest cli

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meow
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#3233793 23-May-2024 13:50

Booted into Linux and tested under there?

Some NIC's, especially Realtek ones are terrible under Windows.

The dream machine pro is totally fine for Hyperfibre: https://www.geekzone.co.nz/forums.asp?forumid=194&topicid=311756 and also many people here are using them.

Edit: Forgot to mention you got the security features turned off on the dream machine?

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FruitJuice

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#3233811 23-May-2024 15:09

Might be on to something there. I updated my LAN drivers with the latest Realtek drivers, now I'm averaging a 2000/990. Still not ideal but a slight improvement. Linux host matches windows now, but still Realtek.

Might be time for a PCIE non-realtek card.

My UDM-Pro certainly seems a lot happier with the results.

Chills

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#3233849 23-May-2024 16:57

Unironically, TP-Link NICs aren't bad for windows and use Intel drivers. Can get a 2.5Gb NIC from them for about $50.

FruitJuice

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#3233952 23-May-2024 20:47

Managed to pickup an Asus XG-C100C that apparently uses the Marvell driver. Best I can get is 2000/900. Time to brush up on my networking/troubleshooting skills.

nztim

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#3233953 23-May-2024 21:01

Try iperf between two devices get networking sorted then let us know

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FruitJuice

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#3234089 24-May-2024 10:05

Well, I've done some iperf with the limited knowledge I do have of using it. Looking at the results I seem to be getting the right results, but I'll leave it for the smart network people to decide.

iperf between PC (.124) and UMDP (.254)

UDMP

I also run Speedtest Tracker, can't say how reliable this is running in docker, but in this image you can clearly see when it changed from 2Degrees giga to quic hyper.

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michaelmurfy

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#3234090 24-May-2024 10:08

You’re using the old version of speedtest tracker that’s based off an old version of speedtest-cli. Ensure you also limit to 1 test per hour. Test against a single server like chorus fibre lab or one of the Vetta speedtest servers.

FruitJuice

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#3234106 24-May-2024 10:39

Speedtest is set to run once every hour, and was set to a single server, I've updated it to the Chorus Fibre Lab server now and ran a manual test. The DL is good, its just that UL.

And this is from my PC to the same about 25 minutes between runs.

michaelmurfy

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#3234234 24-May-2024 12:22

Again, that Speedtest Tracker app is the old version reliant on an old version of Speedtest-CLI. Use this one instead: https://github.com/alexjustesen/speedtest-tracker

But given from your router directly it is showing above 1Gbit I'm inclined to believe you've got a feature enabled on your Dream Machine slowing things down after that like IDS/IPS as this is limited at around 850Mbit on the Dream Machine Pro.

FruitJuice

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#3234697 25-May-2024 21:08

I am officially out of ideas, networking is not really my thing, and it feel like I'm missing something and its going to be something real dumb, am I expecting too much :)

I managed to get my hands on a UDM-SE and tested some more as this allowed me to use the 2.5GB WAN port and not use a SPF+ module.

I have replaced network cables
connected 15m cable direct from network cabinet to PC
replaced DAC between switch and UDM-SE
ensured Flow Control is on (and tested with it off)
ensured all security features is turned off (Device Identification, Traffic Identification, Internet Security)
made sure I have no weird traffic or firewall rules, just the defaults.

Tested with various versions of Unifi OS and Network Applications, both official releases and early access.

Connected Nokia ONT > 2.5GB WAN UDM-SE > USW-24 > PC on port 24/2.5GB. Result: 2000/750(avg)

This below test was first done with factory default UDM-SE, then restored backup.

Eliminated switch and connected PC to UDM-SE LAN SPF+ via S-RJ10, confirmed avg 8000/8000 via PCIe 10GB NIC (Marvell), also confirmed 2300/2300 via onboard 2.5GB NIC (Realtek) via iperf3 from PC to UDM. Speedtest has a solid 2000/750(avg)

I've also updated my Speedtest Tracker. The tests from 1pm - 4pm is UDM-Pro and the tests from 6pm - 8pm is UMD-SE.

aj6828

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#3234699 25-May-2024 21:11

What happens when you plug in your pc via lan directly to the ont and run a speed test?

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FruitJuice

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#3234703 25-May-2024 21:31

PC connected to ONT

Chorus Fibre Lab via web

and CLI

and when I let it choose a server

michaelmurfy

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#3234725 26-May-2024 00:47

FruitJuice:

My UDM-Pro certainly seems a lot happier with the results.

As your upstream here is 1.9Gbit on your UDM (which just conducts a Speedtest) the problem is 100% either on your network or with the UDM.

To be honest I would be inclined to factory reset the UDM and set it up again from scratch - if that is easy for you to do. Take a backup first.

With basically the stock configuration other people on here have gotten 2Gbit up and down via the UDM. I'm actually a bit confused myself with what this could be! But going by the upload always being around 850Mbit I think you're hitting a bug where traffic is not being offloaded as 850Mbit is basically the software processing limit of the UDM.

FruitJuice

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#3235072 26-May-2024 21:14

I am inclined to agree that there is something on my network re. speeds. Going through the process of elimination at the moment.

A weird thing that I've noticed, and I'm not sure if it is just me, but in the last 24 hours, I have noticed whenever I put a bit of load on the internet then it drops my connection and I have to restart the connection / restart the unifi network app. For example I kicked a Kali update which usual pulls a lot of data and about 5 minutes in my internet connection dropped. I had something similar last night when I kicked of a large download and about 30% in internet dropped. Maybe its just a coincidence or I'm going crazy.

Edit: Adding to the above, the logs show this and I'm not sure where the issue is coming from.

Edit2: A quick google search and the above seem to be related to https://community.ui.com/questions/UDM-SE---Internet-Heath---Packet-loss-detected/bda82f16-de39-40a0-ac43-0fc2e60676bf?page=4

FruitJuice

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#3243319 31-May-2024 15:01

Just wanted to post an update. It seems like all my suspected internal network issues have been resolved. I get stable throughput between clients and devices. I've factory reset devices, change UDM-Pro to UDM-SE, changed cables, DAC's and transceivers and gave it a week to see how things go. At least I can now break the 1GB upload going out of my network.

Speedtest to Chorus Fiber Labs is still a bit over the place, maybe I have the wrong expectation but I expected that upload/download lines to be a bit more straight than what they are showing on Speedtest Tracker. My UDM-SE speedtest (once a day at 3am) also reports random speeds, even as low as 400/200 this morning.

Out of ideas as to whats next, so guess I'll leave it as is.

FWIW, I'm in Wellington connected to bng2-akl2.

Graph "Last Week"

Graph "Last 24 Hours"

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