Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




37 posts

Geek


# 19441 17-Feb-2008 13:03
Send private message

I finally bit the bullet and had MySky installed yesterday.  Since then I've been having signal problems that a soft-reset fixes for a moment, but then return.

Sky are sending out a technician.

The problem seems strange (Error C027) because TV1 and TV2 aren't affected, just TV3 and all the Sky Channels.

Another issue I seem to have is pixelation on Sky channels (when I don't have error C027).  I thought I'd record the reception problems I was having, but the recording quality was perfect.  I'm guessing the record option runs through a different tuner.

I'm convinced that the convenience of MySky outweighs a DVD/HDD option for me, so I'll wait for the technician.  Was just wondering if anyone else has had this issue; one post I read mentioned something about an LNB also needing a reset...

Thanks, Bill

Create new topic
2729 posts

Uber Geek
+1 received by user: 254

Trusted
Subscriber

  # 111162 17-Feb-2008 13:07
Send private message

Could possibly be that one of the decoder chips in the My Sky is faulty. (I think they have two?). 




Check out my LPFM Radio Station at www.thecheese.co.nz cool




37 posts

Geek


  # 111163 17-Feb-2008 13:18
Send private message

Great - that'd be a good start!

 
 
 
 


1657 posts

Uber Geek
+1 received by user: 308


  # 111171 17-Feb-2008 14:18
Send private message

bmoses:

Another issue I seem to have is pixelation on Sky channels (when I don't have error C027). I thought I'd record the reception problems I was having, but the recording quality was perfect. I'm guessing the record option runs through a different tuner.



Thanks, Bill



If you record two different channels at same time it will force the mysky to use both turners for recording. Then if you check what's recorded you'll know if the fault is in one of the turners.

There's only one decoder as it doesn't decode as it records, it decodes as your watching the recording or watching live TV. As encrypted stuff when played back is ok I'd say the decoding part is fine.

Try unpluging it for about 20 min, plug it back in and after 5 min have a play. Probably won't do anything but it fixed a problem I was having that a soft reset wouldn't fix. Had atmospheric conditions on some channels even though the signal was fine, got them back after that.

Mysky 2 is due out in three to six months so if someone can wait probably better to wait till that comes out. Don't know what they charge to upgrade mysky to it.

Overall though, I'm very happy with mysky.



37 posts

Geek


  # 111243 17-Feb-2008 18:52
Send private message

Power down and back up worked for about an hour and then the problems came back.  Once again though TV1 and TV2 are fine - its just the other channels that are acting in a similar manner to a rain-fade.  Can't wait to see what the Sky Tech does...

2721 posts

Uber Geek
+1 received by user: 1233

Trusted
Lifetime subscriber

  # 111248 17-Feb-2008 19:25
Send private message

Could be a dodgy smartcard, doubt it but it could be the problem.  Since TV1 & 2 are not encrypted then the smartcard isn't used and the content itself isn't encrypted.  However TV3 and all other channels (apart from Stratos, Parliment) are encrypted so that may be it.

Have you checked your signal, and if you have a sky digital decoder elsewhere in the house you could try swapping the smartcards.







37 posts

Geek


# 111277 17-Feb-2008 21:00
Send private message

Another new thing I've learnt tonight.

I have a digital decoder as well and tried swapping out the cards.  MySky didn't recognise the Sky Digital card unfortunately, so back to the drawing board.

I cleaned the MySky card, and it gave us respite for 5mins, and then the problems returned (sigh).

1691 posts

Uber Geek
+1 received by user: 15

Trusted

  # 111322 18-Feb-2008 09:31
Send private message

yip, get in a tech, shouldn't cost you anything, as it sounds like a fault

 
 
 
 




37 posts

Geek


# 111515 19-Feb-2008 08:08
Send private message

Just to close things out nicely, the Sky Tech came yesterday and after testing all connections (and realigning the dish) gave me another box.  All is good in the world once again.

Thanks for your help everyone; your collection knowledge was much greater than the techs, and he felt a little embarrassed with some of the questions I was asking as he had no answers.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.