Samsung laptop 350v5c s09, windows experience dropped dramatically

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denivo1

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Wannabe Geek

#120902 17-Jun-2013 21:57

Hi, I hope I'm asking this in the right place, I bought my samsung laptop approx 6 months ago, the windows experience rating was around 5.8, l checked it again this weekend and its now running a miserable 2.9!! I have spybot, KM player, avast, photo lite studio and thats about all I have added as far as programs go, all the settings I have everything set to favor performance = battery, display etc, it just doesn't make any sense, is anyone able to shed some light on the subject??

Processor intel(R) Core(TM) i7-3630QM CPU @2400GHz 7.8
Memory (RAM) 8.00 GB                                                 8.1
Graphics Intel (R) HD Graphics 4000                               2.9
Gaming Graphics 4809 MB Total avail graphics memory 5.6
Primary Hard disck 659GB Free (907GB Total)                5.9

HELP!!

freitasm

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#838386 17-Jun-2013 22:07

Have you changed the display drivers? Just yesterday I checked my Intel NUC and see that there's a newly released Intel drivers for HD4000.

Go to https://downloadcenter.intel.com/default.aspx and run the check utility. I suggest you use Internet Explorer otherwise it will require Java. Install the Intel drivers.

denivo1

2 posts

Wannabe Geek

#838414 17-Jun-2013 23:10

Tried that but tells me that it has Samsungs own drivers :

(( A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.))
and there's nothing new on the Samsung website, strange..

Thanks for that link, it will still be handy for future reference..

freitasm

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#838470 18-Jun-2013 07:33

It says that, but you can install the Intel reference drivers.

If you do make sure that you have a restore point. If you do make sure you have a backup of your data.