Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6 posts

Wannabe Geek


# 144112 7-May-2014 21:01
Send private message

Hi Everyone,

Hoping someone can help or point me in the right direction.

Yesterday the screen on my laptop suddenly stopped working. The power button is lit, as is the wifi indicator on the F12 key. I can also hear the machine working (fan or maybe HDD?) but the screen remains black.

I've tried cycling power on/off a few times, removed the battery and replacing before restarting and also removing the battery and trying to power on only with the AC adapter (read somewhere this may constitute a "hard reset") but still no joy.

Any help would be greatly appreciated.

Thanks everyone,
Mat

Create new topic
102 posts

Master Geek


  # 1038662 7-May-2014 22:25
Send private message

hi, have you tried connecting an external screen or TV (as it probably has HDMI) - that way you can see if its it the screen or the laptop that is the issue! -:



6 posts

Wannabe Geek


  # 1040531 9-May-2014 08:50
Send private message

mmlakeman: hi, have you tried connecting an external screen or TV (as it probably has HDMI) - that way you can see if its it the screen or the laptop that is the issue! -:


Hi there, thanks for the response.

Unfortunately that doesnt work either.

For what its worth, I've tried all the steps outlined in the below link without any luck.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&docname=c03518165

1) Hard reset
2) Connect to external monitor
3) Reset and update Bios - although to be fair, I cant be sure the instructions are accurate for my machine because without a display, it's a "blind" attempt.
4) Re-seat RAM module

Hopefully someone has another idea before I resort to taking in for repair.

Thanks again

 
 
 
 


15549 posts

Uber Geek

Trusted
Subscriber

  # 1040533 9-May-2014 08:53
Send private message

I'd probably open it up and check all the ribbon connectors are hard in place, but that's probably for a technician to do. Take it in.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.