Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

147 posts

Master Geek

# 177625 9-Aug-2015 18:53
Send private message

So I rought a Acer Aspire V Nitro laptop a few days ago which came with windows 8.1 and I upgraded it to windows 10 straight out of the box. Now heres my problem:


1) I tried to download MS office from the AUT uni website but using MS Edge, Chrome and Firefox, it wouldn't open the webpage for me to download it at home but then I went into uni and the webpage could be opened and MS office could be downloaded.

2) Currently trying to download GoPro studio on the Acer, I can enter the GoPro main page but I can't open the GoPro studio page to download the program but on my Dell laptop (window 7, on same wireless network as my acer) I can access the main page and the gopro studio page to download the program.




Anyone know why this is happening on my Acer and how I can fix this?

Create new topic


10862 posts

Uber Geek

  # 1361673 9-Aug-2015 19:00
Send private message

#1 may be available only on that network. #2 can you post links for both?

147 posts

Master Geek

  # 1361675 9-Aug-2015 19:08
Send private message

gzt: #1 may be available only on that network. #2 can you post links for both?


Links for what? the website I'm trying to get into?




For #1 how can I fix it so I can do it at home too? For #1 I could access the MS office download page via AUT on my dell but can't on my new Acer


147 posts

Master Geek

  # 1361713 9-Aug-2015 20:33
Send private message

Hey Freitasm. If it is the proxy configuration how would I check/change/fix it? 


Sorry don't know much about this sort of stuff


10862 posts

Uber Geek

  # 1361782 9-Aug-2015 22:42
Send private message

Signature goes here.

147 posts

Master Geek

  # 1361854 10-Aug-2015 09:20
Send private message

Update: it seems like these problems only happen at home as I can access the GoPro studio webpage on my Acer laptop at uni. So does this mean there is a problem with the proxy?

BDFL - Memuneh
64230 posts

Uber Geek

Lifetime subscriber

  # 1361897 10-Aug-2015 09:53
Send private message

Not necessarily. It could be your PC is configured to use a proxy and this is not available from home. Or perhaps your home ISP is having problems accessing the GoPro server. Or your router is misconfigured with wrong MTU and having problems moving packets to this GoPro server, or...

It could be a lot of stuff. Just get the file from where you can, for the moment.


147 posts

Master Geek

  # 1362453 10-Aug-2015 21:39
Send private message

what's the easiest way of determining what the problem is and a way to fix it in case this happens in the future to other webpages?

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01

Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46

Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57

Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43

Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.