help with drivers

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cooljoo

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#31771 30-Mar-2009 10:45

I have a Compaq V3744AU. Installed a new windows ultimate 32 bit os but the lappy is not recognising the drivers I downloaded from the Compaq site. Only the display driver works. Main driver for me is using the wifi.
This is the link where you can drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=nz&product=3661069&lang=en

Thanks

cooljoo

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#204221 30-Mar-2009 15:56

Cmon you guys

xpd

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#204223 30-Mar-2009 16:02

The link you provided gives all the drivers - if they dont work, then youre best to contact HP/Compaq directly.

Id find it odd that they all fail though.... what errors if any do you get ?

As a side note, be patient, not everyone has public internet access from work

XPD / Gavin

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paradoxsm

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#204228 30-Mar-2009 16:09

We have no idea sorry.

I did a "drilldown" using only the model number and got the exact same page.

Try the XP drivers or better still, install XP.

cooljoo

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#204230 30-Mar-2009 16:13

I was dreading to call hp since they don't really have an adequate customer service over the phone. I will try installing the drivers again later.
The thing is I can't even connect to the internet even by connecting the ethernet cable. No mention of Network Adapter under Device Manager :(

d3Xt3r

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#204239 30-Mar-2009 16:43

As xpd said, what errors are you getting? Check your %tmp% folder (type it in run) for *.log or *.txt files, and check the Event Log for errors (eventvwr.msc)

Are you trying to install all drivers at once (without rebooting in between)?

Did you try disabling any AntiVirus/protection software?

Did you try installing the drivers before installing SP1 or after SP1?

Is your Vista setup disc customised/modified in any way? (Like added software/themes/or vLited)

And last but not the least, try run the driver setup program as admin (Right click -> Run as administrator)

cooljoo

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#204356 31-Mar-2009 09:23

I'm not going to lie, it is a customised OS. Not sure if I am allowed to say which type according to forum guidelines.
I will try it later and see what happens. Thanks guys.

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cooljoo

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#204386 31-Mar-2009 11:40

Hey it works. Downloaded a Chipset driver of another model and it did the job.
Thanks guys