Who do I contact with a line query

Forums › Spark New Zealand (including Skinny and BigPipe) › Who do I contact with a line query

flygirlnz

33 posts

Geek

#119633 8-Jun-2013 13:36

I live in a development area where only Vodafone is here. Sadly no telecom. However I have signed up with Vodafone cable etc and am on a 12month contract. I have no issue with that.

However, I would certainly change over back to Telecom if they brought a line into here...east suburbs of Christchurch, so it it central.

I have been through their web site but cannot find a person to email to.

Anyone have any clues

Goosey

2837 posts

Uber Geek

Subscriber

#832651 8-Jun-2013 13:40

On their website is a 'email us' option from the 'contact us' page.

http://help.telecom.co.nz/app/ask/

flygirlnz

33 posts

Geek

#832653 8-Jun-2013 13:44

Gooseybhai: On their website is a 'email us' option from the 'contact us' page.

Ahh I looked, but will look again....thank you so much for that

Goosey

2837 posts

Uber Geek

Subscriber

#832654 8-Jun-2013 13:45

http://help.telecom.co.nz/app/ask/

flygirlnz

33 posts

Geek

#832657 8-Jun-2013 13:56

I did find it.

This forum is awesome

Zeon

3918 posts

Uber Geek

Trusted

#832682 8-Jun-2013 15:12

Are you on fibre?

Speedtest 2019-10-14

flygirlnz

33 posts

Geek

#832693 8-Jun-2013 15:33

Zeon: Are you on fibre?

No....cable

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#832767 8-Jun-2013 19:35

From your description it sounds like there is no copper in your area?
If so, best way to get on Telecom will be with UFB. This could take a while until Telecom is servicing your area though.

My views are my own, and may not necessarily represent those of my employer.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

Yyrael

222 posts

Master Geek

Trusted

#833138 9-Jun-2013 17:30

flygirlnz:
Zeon: Are you on fibre?

No....cable

PM Me your address and I'll look into it