Anyone’s internet down - Auckland Bigpipe

Forums › Spark New Zealand (including Skinny and BigPipe) › Anyone’s internet down - Auckland Bigpipe

jat80

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#320189 15-Jul-2025 21:36

Sorry to be “that guy”, with bigpipe and in auckland. and its not working at present. just wanting to see if its just me. done the usual router reboot etc. also tried hardwired to modem. trademe and geekzone eventually load after some time which is weird. External sites not loading at present.

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#3394437 15-Jul-2025 21:38

Wouldn't say it's down, but very slow for many sites. Rebooted my router but still funky and the wife has even complained.

Spark Auckland.

Stu1

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#3394438 15-Jul-2025 21:39

Westpac just went offline on mobile banking

Senecio

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#3394439 15-Jul-2025 21:39

Yes, experiencing the same symptoms here.

jat80

245 posts

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#3394441 15-Jul-2025 21:45

ok. Nothing updated on spark or bigpipes sites at present. Will have to wait and see I guess.

hobsonlea

314 posts

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#3394470 15-Jul-2025 21:54

I’m on big pipe in queenstown and yes went down about 845.

I also use dns4me and when I removed the dns4me servers internet came back up. Also noticed that I was now on the 500mbs speedbump they were promising… tried reverting back to dns4me servers twice more.. again no luck..
Lew at dns4me said yes they have major issues working on it, that was 10mins ago..

eracode

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#3394471 15-Jul-2025 21:56

hobsonlea: I’m on big pipe in queenstown and yes went down about 845.

I also use dns4me and when I removed the dns4me servers internet came back up. Also noticed that I was now on the 500mbs speedbump they were promising… tried reverting back to dns4me servers twice more.. again no luck..
Lew at dns4me said yes they have major issues working on it, that was 10mins ago..

Ditto - DNS4ME and Spark

Sometimes I just sit and think. Other times I just sit.

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jat80

245 posts

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#3394474 15-Jul-2025 21:57

hobsonlea: I’m on big pipe in queenstown and yes went down about 845.

I also use dns4me and when I removed the dns4me servers internet came back up. Also noticed that I was now on the 500mbs speedbump they were promising… tried reverting back to dns4me servers twice more.. again no luck..
Lew at dns4me said yes they have major issues working on it, that was 10mins ago..

I’m using dns4me servers too, didnt think of that! thanks for the heads up!

hobsonlea

314 posts

Ultimate Geek
+1 received by user: 51

#3394476 15-Jul-2025 21:58

9:39pm

Yes, we have some major issues with our DNS servers. Jason is working on it now with Amazon.

Will let you know when they are back up.

Kind regards
Lew

indapie2000

199 posts

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#3394478 15-Jul-2025 22:03

2degrees fibre in Wellington here, no internet connection.

Edit: Internet back on but VERY slow/intermittent

Rikkitic

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#3394481 15-Jul-2025 22:06

I have been having weird issues all evening. Something going on for sure but can't quite figure out what.

Plesse igmore amd axxept applogies in adbance fir anu typos

eracode

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#3394496 16-Jul-2025 08:22

hobsonlea: 9:39pm

Yes, we have some major issues with our DNS servers. Jason is working on it now with Amazon.

Will let you know when they are back up.

Kind regards

Lew

@hobsonlea (or @lewk - this is a bit confusing). Can you give us an update please.

Sometimes I just sit and think. Other times I just sit.

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jat80

245 posts

Master Geek
+1 received by user: 24

#3394497 16-Jul-2025 08:27

Seems to be working now from my end. Im in Auckland using dns4me servers.

hobsonlea

314 posts

Ultimate Geek
+1 received by user: 51

#3394498 16-Jul-2025 08:29

eracode:
hobsonlea: 9:39pm

Yes, we have some major issues with our DNS servers. Jason is working on it now with Amazon.

Will let you know when they are back up.

Kind regards

Lew

@hobsonlea Can you give us an update please.

I’ve not had an update from Lew, I’ll try again shortly. Looks like above post is working for some.

hobsonlea

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#3394499 16-Jul-2025 08:30

Update from Lew service restored at 1:30am

eracode

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#3394500 16-Jul-2025 08:34

I can now access the dns4me website again but getting a message saying “An IP conflict has been detected - please contact Support”. I have opened a support ticket.

Sometimes I just sit and think. Other times I just sit.

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