Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

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#2400243 16-Jan-2020 20:22

tigercorp:

Re band steering - the update did enable band steering which had the effect of only broadcasting the 2.5Ghz SSID.

If it wasn't for geekzone I'd still be scratching my head :)

That sounds like something in that didnt go right.. lemi pull out my modem and run a test or two...

did it happen to come right after a reboot?

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zyo

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Ultimate Geek

#2400250 16-Jan-2020 20:44

hio77:

zyo:

Just resigned with Bigpipe for 12months on 100 UFB and appears I will be getting one of these (without Spark branding) soon.

Nice, the bigpipe one is kinda unique. (physical device is the same hardware though)

Skinny one is closer to the spark network.

So it runs a different firmware? I won't get the latest updates!?

hio77

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#2400253 16-Jan-2020 20:50

zyo:
hio77:

zyo:

Just resigned with Bigpipe for 12months on 100 UFB and appears I will be getting one of these (without Spark branding) soon.

Nice, the bigpipe one is kinda unique. (physical device is the same hardware though)

Skinny one is closer to the spark network.

So it runs a different firmware? I won't get the latest updates!?

Different firmware. Same versions though and 99% of the time the same setup.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

zyo

513 posts

Ultimate Geek

#2400388 17-Jan-2020 08:49

hio77:
zyo:

hio77:

zyo:

Just resigned with Bigpipe for 12months on 100 UFB and appears I will be getting one of these (without Spark branding) soon.

Nice, the bigpipe one is kinda unique. (physical device is the same hardware though)

Skinny one is closer to the spark network.

So it runs a different firmware? I won't get the latest updates!?

Different firmware. Same versions though and 99% of the time the same setup.

Can you cross-flash firmware? (understand that might void the warranty) What firmware would be the best for an "unbranded, fully unlocked" experience?

tigercorp

668 posts

Ultimate Geek

#2400391 17-Jan-2020 09:04

hio77:

tigercorp:

Re band steering - the update did enable band steering which had the effect of only broadcasting the 2.5Ghz SSID.

If it wasn't for geekzone I'd still be scratching my head :)

That sounds like something in that didnt go right.. lemi pull out my modem and run a test or two...

did it happen to come right after a reboot?

No, rebooted a couple of times before researching and manually disabling band steering.

hio77

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#2400396 17-Jan-2020 09:33

zyo:

Can you cross-flash firmware? (understand that might void the warranty) What firmware would be the best for an "unbranded, fully unlocked" experience?

Nope. there are certain risks with doing that.

The firmware you get is very close to unbranded though regardless of what spark brand it is, just a bit of a change here and there for the better :)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

hio77

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#2400397 17-Jan-2020 09:37

tigercorp:

No, rebooted a couple of times before researching and manually disabling band steering.

Thanks! that helps with replicating the exact situation :)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Quic Broadband

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WH0A

52 posts

Master Geek

#2400525 17-Jan-2020 10:33

tigercorp:

No, rebooted a couple of times before researching and manually disabling band steering.

Where is that new setting for band steering? I have the new firmware but must be blind as I can't find any setting for this in the router interface.

Thanks.

tigercorp

668 posts

Ultimate Geek

#2400527 17-Jan-2020 10:38

WH0A:

tigercorp:

No, rebooted a couple of times before researching and manually disabling band steering.

Where is that new setting for band steering? I have the new firmware but must be blind as I can't find any setting for this in the router interface.

Thanks.

hio77

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#2400574 17-Jan-2020 10:52

WH0A:

tigercorp:

No, rebooted a couple of times before researching and manually disabling band steering.

Where is that new setting for band steering? I have the new firmware but must be blind as I can't find any setting for this in the router interface.

Thanks.

has been in there from 0.12 from memory.

0.14 pushes it to being Enabled by default though.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

steve2222

499 posts

Ultimate Geek

#2401212 18-Jan-2020 11:43

What is the format/minimum requirements for the password for web browser access to the modem settings?

I know the default is 'admin' but when you change it a much tighter specification is required. Hopefully when I know the format I will remember what I changed it to😬

Lolmil116

20 posts

Geek

#2404920 22-Jan-2020 19:54

My 5ghz signal disappeared as well. Endless hours on ‘chat’ and calls with Spark didn't resolve but found the answer on here. Thank you all for helping resolve.

hio77

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#2405007 22-Jan-2020 20:23

Lolmil116:

My 5ghz signal disappeared as well. Endless hours on ‘chat’ and calls with Spark didn't resolve but found the answer on here. Thank you all for helping resolve.

Apologies for that experience, agents have been quite clearly advised of the change. they also have the tools to confirm this while on the call/chat...

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hio77

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#2405010 22-Jan-2020 20:24

steve2222:

What is the format/minimum requirements for the password for web browser access to the modem settings?

I know the default is 'admin' but when you change it a much tighter specification is required. Hopefully when I know the format I will remember what I changed it to😬

it will tell you when you reset it, is something like minum 8 characters, symbol and alphanumeric from memory.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

steve2222

499 posts

Ultimate Geek

#2405011 22-Jan-2020 20:29

hio77:

steve2222:

What is the format/minimum requirements for the password for web browser access to the modem settings?

I know the default is 'admin' but when you change it a much tighter specification is required. Hopefully when I know the format I will remember what I changed it to😬

it will tell you when you reset it, is something like minum 8 characters, symbol and alphanumeric from memory.

Thanks. Was hoping to avoid doing a factory reset by 'remembering' my password once I was reminded of the minimum requirements.

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