Spark locked phones question

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freitasm

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#1219797 22-Jan-2015 09:27

quickymart: Where did Peter go? :(

PeterL is temporarily out of action away and asked me to lock the account.

keewee01

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#1219840 22-Jan-2015 10:09

Whenever I've been dealing with the SparkDigital Managed Customer Centre I've been able to re-use SIMs as long as the previous number used against that SIM has been moved off it and associated with another SIM, or disconnected. If there is a number still associated with the SIM then it could not be used as a "blank" SIM.

freitasm

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#1219843 22-Jan-2015 10:12

But since the SIM cards were unused still in the packs they could easily just disconnect those and assign their numbers, surely?

nzbnw

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#1219847 22-Jan-2015 10:15

freitasm: But since the SIM cards were unused still in the packs they could easily just disconnect those and assign their numbers, surely?

Yes thats how it works in theory. Can you PM me the mobile #'s, happy to sort your folks out and pass the feedback on.

nzbnw

freitasm

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#1219851 22-Jan-2015 10:24

Thanks... They're sorted out in the sense that they got new microSIM cards and have their numbers transferred. They handed me the ones that came with the handsets but I have no use for them. Unless you want to recycle the numbers, otherwise they will be in your system for a few months, unused...

nzbnw

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#1219853 22-Jan-2015 10:27

No worries. I just want to make sure they didn't get charged for those new SIM's.

You can keep the ones that came with the device, feel free to Give them away if you wish :)

nzbnw

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