Spark blocking MediaFire downloads

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark blocking MediaFire downloads

1 | 2 | 3

2459 posts

Uber Geek

ID Verified

Trusted

#1273845 30-Mar-2015 22:43

Reduce the MTU of your network adapter to say 1200 and try again.. (this is for testing)

BarryQuest

12 posts

Geek

#1273847 30-Mar-2015 22:49

Tried MTU of 1200 but same result

LennonNZ

2459 posts

Uber Geek

ID Verified

Trusted

#1273857 30-Mar-2015 23:42

I talked to Barry and had access to his machine and reproduced the problem...

The actual problem is when you actually try and download the file.. (click on download button up the top and then put in the correct text)

the txt file I posted.. go to that.. click on download and then put in the words needed..

It doesn't download..

I have a wireshark dump on what the network connection was doing.. and I will compare to a working connection and see if I can work out the differences..

maybe Sparks transparent proxy or alike is playing up?? those people on spark.. can you see if you can download the file as I said above? Actually viewing the file (on the webpage) works fine..

michaelmurfy

meow
13242 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1273858 30-Mar-2015 23:47

For me, no proxies, default Spark DNS and can download the file fine.
Same with big buck - works fine.

I use Mediafire on a regular basis. This sounds like his router might be the culprit - did you check what one he has got and the DNS / MTU settings on it?

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

BarryQuest

12 posts

Geek

#1273860 30-Mar-2015 23:55

Its an HG630b on fibre.

The MTU is 1492
DNS in the router are
Primary : 122.56.237.1
Secondary : 122.56.237.1

I use MediaFire on a regular basis too, I used it successfully only a few days ago.

LennonNZ

2459 posts

Uber Geek

ID Verified

Trusted

#1273861 30-Mar-2015 23:58

michaelmurfy: For me, no proxies, default Spark DNS and can download the file fine.
Same with big buck - works fine.

I use Mediafire on a regular basis. This sounds like his router might be the culprit - did you check what one he has got and the DNS / MTU settings on it?

Are you on ADSL as well or UFB?

I didn't check that but he said he checked all the DNS and normal surfing works fine.. just cannot download from mediafire (works fine on my connection)

I can actually view the Big buck bunny movie )on the web browser) and it plays perfectly.. its just when you click on the download button and put in the CAPCHA the file doesn't even start to download.

If he takes the machine to a different Connection/ISP it works fine. If he proxies it via another connection it works fine so I am pretty sure its not the machine itself.

He did note he is on a Static IP Address (which as far as I know route slightly differently than Dynamic Addresses?)

The person who said it didn't work.. are you on Static or Dynamic Address?

BarryQuest

12 posts

Geek

#1273862 31-Mar-2015 00:04

LennonNZ:
michaelmurfy: For me, no proxies, default Spark DNS and can download the file fine.
Same with big buck - works fine.

I use Mediafire on a regular basis. This sounds like his router might be the culprit - did you check what one he has got and the DNS / MTU settings on it?

Are you on ADSL as well or UFB?

I didn't check that but he said he checked all the DNS and normal surfing works fine.. just cannot download from mediafire (works fine on my connection)

I can actually view the Big buck bunny movie )on the web browser) and it plays perfectly.. its just when you click on the download button and put in the CAPCHA the file doesn't even start to download.

If he takes the machine to a different Connection/ISP it works fine. If he proxies it via another connection it works fine so I am pretty sure its not the machine itself.

He did note he is on a Static IP Address (which as far as I know route slightly differently than Dynamic Addresses?)

The person who said it didn't work.. are you on Static or Dynamic Address?

UFB, also sorry when you asked if i was on static IP or dynamic I was meaning the internal IP address, I dont know if the external IP is static or dynamic.

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

LennonNZ

2459 posts

Uber Geek

ID Verified

Trusted

#1273863 31-Mar-2015 00:09

ok.. It'll be dynamic then.. (most likely)

If you take a machine (which does work someplace else ) to your network it stops working? I'm getting tried now.. I have a wireshark or a working and non working connection now.. Will look in the morning if I have time.

BarryQuest

12 posts

Geek

#1273866 31-Mar-2015 00:13

Yes it only stops working when connected to my network. Thanks again for your help.

BarTender

3606 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1273877 31-Mar-2015 06:24

I'll put money on it being the Transparent Proxies. Does it happen over HTTPS??

Ring up the help desk and ask them to put you on a static ip that bypasses the proxies and see if that fixes it.

There have been threads on here in the past where the same site will and won't load depending on your source IP and both IPs were going via the proxy.

michaelmurfy

meow
13242 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1273879 31-Mar-2015 07:04

I am just on a bulk standard 30/10 UFB plan where I am staying at the moment, unlimited, going through the Proxy, no static IP with a Pace V5542 Gateway.

As BarTender says above it'll be the transparent proxy more than likely - it is just strange that others are not getting this sort of behavior. Go across to Here and in additional notes put "Please put me on the Transparent Proxy bypass" and they'll take care of it.

Jase2985

13459 posts

Uber Geek

ID Verified

Lifetime subscriber

#1273885 31-Mar-2015 07:23

tried the other file listed as well, and all 3 download fine

Spark VDSL, in auckland

BarryQuest

12 posts

Geek

#1273992 31-Mar-2015 09:57

michaelmurfy: I am just on a bulk standard 30/10 UFB plan where I am staying at the moment, unlimited, going through the Proxy, no static IP with a Pace V5542 Gateway.

As BarTender says above it'll be the transparent proxy more than likely - it is just strange that others are not getting this sort of behavior. Go across to Here and in additional notes put "Please put me on the Transparent Proxy bypass" and they'll take care of it.

Ok Ive requested the Static IP to bypass the Transparent Proxy, Ill report back once its active, thanks

BarryQuest

12 posts

Geek

#1274067 31-Mar-2015 10:28

Ok that worked, changing to a static IP has fixed the issue.

Thank you very much to everybody involved with helping me, I really appreciate it.

A Moderator can close this thread now, thanks

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1274152 31-Mar-2015 11:36

BarryQuest: Ok that worked, changing to a static IP has fixed the issue.

Thank you very much to everybody involved with helping me, I really appreciate it.

A Moderator can close this thread now, thanks

i wouldnt quite call that resolved...

that points to that there is an issue for spark to look into on their transparent proxy.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

1 | 2 | 3