UFB cut my 30Mbps down to 20Mbps, normal?

Forums › Spark New Zealand (including Skinny and BigPipe) › UFB cut my 30Mbps down to 20Mbps, normal?

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1647 posts

Uber Geek

#2022471 25-May-2018 14:19

TeaLeaf:

Can I connect the TV directly to the OMT?

Probably not. But please try connecting a computer directly to the ONT. Start a PPPoE dialer on your computer. Username/password bigpipe and see what you get.

TeaLeaf

6326 posts

Uber Geek

#2022472 25-May-2018 14:19

hio77:

TeaLeaf:

Linux:

@TeaLeaf Wi-Fi Does not work like that it's shared radio with every other Wi-Fi user around you just not connected to your AP

John

Yep I know John, thanks. Was just showing its not due to multiple users sucking up the 120Mbps.

Is there anything that can be done to improve the WIFI? There must be something limiting it. Upload speed has doubled with UFB.

your forgetting neibouring connections can also be taking up the RF space, thus slowing Wifi.

Also that 120Mbps is half duplex.

BP don't do any shaping on their end so there is no profile issue there.

Have you tried asking them? they can check the other end of things.

This is the only unit connected out of the 9 to UFB as I requested the install its just been done.

My ethernet gave the same speed. But as I said, will retest with new EThernet. If this is the issue, is there anything that can be done to improve my wifi speeds. If its not the issue, I will test the OMT directly.

Lorenceo

904 posts

Ultimate Geek

Trusted

#2022475 25-May-2018 14:26

You can only connect one device to the ONT. You could possibly connect your TV directly to the ONT, provided the TV can run a PPPoE client. This would result in only your TV being able to access the internet, however.

How well WiFi will perform has so many contributing factors. A setup that works well in one environment may perform poorly in another. As an example on the high end, I can pull 700Mbps over my 802.11ac WiFi with a 3x3 client and AP, but it only performs that well over a short distance. If I swap to 2.4Ghz with the same client and AP I'm lucky to move 150Mbps. If I moved my AP and client to a large apartment building, it's highly likely it wouldn't perform as well due to interference from neighbouring networks.

If you care about getting the most of your connection, hard wire as many devices as you can via Ethernet.

Edit: Beaten to it again by DarkShadow :)

TeaLeaf

6326 posts

Uber Geek

#2022493 25-May-2018 14:58

If I it tests out to be my wifi then I will accept 30Mbps.

One simple thing I did was move the router in front of the TV, added 5Mbps.

I counted 6 wifi ATPs, none of which are more than 1 star. (its all solid concrete). Only 9 units. I suspect the networks I can see are not from my neighbours but opposing buildings. What can I do to turn off their devices? I JOKE.

Its all a bit up in the air until Ive tested both my router and the OMT.

I have to say Bigpipe support is much faster than the support Ive had with other ISPs, generally because it goes to the right place straight away and they reply generally within 30 mins. For some reason email support is better imo. Perhaps because you dont have to write stuff down etc. If you had a direct line to other ISP Techs it would be different of course, but that never happens. One of the reasons this account has been with bigpipe 5 odd years, that and its $79 ;-p

A lot of notebooks these days dont have Ethernet ports, what are you meant to do there? Luckily newer wifi is better on notebooks and phones/tablets. But would be nice to have 120Mbps on devices.

TeaLeaf

6326 posts

Uber Geek

#2022495 25-May-2018 15:01

What is gE2-4 used for on an ONT?

DarkShadow

1647 posts

Uber Geek

#2022496 25-May-2018 15:07

TeaLeaf:

What is gE2-4 used for on an ONT?

Right now, you can use it for signing up to multiple ISPs.

In the future, it could be used for TV over fibre, telehealth, security, stuff like that.

Lorenceo

904 posts

Ultimate Geek

Trusted

#2022497 25-May-2018 15:11

TeaLeaf: A lot of notebooks these days dont have Ethernet ports, what are you meant to do there?

Buy an appropriate Ethernet adapter. Failing that, an enterprise grade AP setup and run it on quiet radio channels (doesn't guarantee performance, but should perform better than a consumer grade router like the NF4V).

Another option is to move somewhere with minimal interference on the shared 2.4 and 5Ghz bands, but that would be going overboard a bit in my opinion. Much cheaper/easier to just run an Ethernet cable. :)

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

TeaLeaf

6326 posts

Uber Geek

#2022499 25-May-2018 15:18

I just checked and the NF4V (my poor consumer grade router sniff) doesnt do a 5Ghz band. But I read somewhere that changing Bandwidth from 40 to 20hz can sometimes improve things.....

I use DUH me lol, USB-C to ethernet, wasnt thinking. Ok well I got a 20ft cable in case I either want to move the router or if I want to connect something further away via Ethernet. I might get a couple of 1m ones for the TV and Xbox. Actually I shouldnt need one for the TV if I get my Xbox for my BDay like a good friend should be buying me :-)

Its odd if other ATPs are interfering with my wifi, why is it only impacting download and not upload which pretty much always maxes out at 20Mbps.

Thanks everybody.

TeaLeaf

6326 posts

Uber Geek

#2022502 25-May-2018 15:24

NVM bandwidth change worked.

Ok on my old notebook that was getting 10Mbps down far end of house all doors shut. change from 40hz to 20hz Im now getting 20Mbps up and down.

Now Ill try a different channel.

TeaLeaf

6326 posts

Uber Geek

#2022505 25-May-2018 15:36

Nope, it appears auto channel works best.

Nothing else I can try?

TeaLeaf

6326 posts

Uber Geek

#2022507 25-May-2018 15:40

Pretty happy with that considering this is a 6 year old xps 14x, its as fast as most dual cores, has a gt630m which is ok for older games, 16GB ram, windows 10 upgraded, is in as new condition, and because the guy listed it to end at 3am, i got it for $150. ;-p

So changing to 20hz is getting me 4-5 bars now on the old girl, and 3ms ping 23Mbps Down, 19.5Mbps up. Much improved over the 8Mbps it was getting in this room. All doors closed.

Ill let you all know how I get on with the ONT and Router Ethernet test when my servant arrives with a new one. ;-p

So Im getting 3ms ping and 2ms Jitter over wifi, thats acceptable?

Im wondering if a 5Ghz router would be better for wifi?

When I bought the NF4V a few years back, it was considered pretty good value for $200 ish. Is it worth anything used?

And if so what device would you recommend for good Wifi reception etc? (Sub $400)

RunningMan

8963 posts

Uber Geek

#2022518 25-May-2018 16:03

Given the connection only went live late yesterday and there was another recent issue with a BP UFB connection taking a day or so to fully provision, perhaps just log a fault with them, and see if it clears in 24 hours.

DarkShadow

1647 posts

Uber Geek

#2022522 25-May-2018 16:06

TeaLeaf:

Im wondering if a 5Ghz router would be better for wifi?

It will definitely do better in the speed department. The HG659 (ie Bigpipe Modem) can do 200Mbps up and down easily on 5G.

TeaLeaf

6326 posts

Uber Geek

#2022524 25-May-2018 16:10

DarkShadow:

TeaLeaf:

Im wondering if a 5Ghz router would be better for wifi?

It will definitely do better in the speed department. The HG659 (ie Bigpipe Modem) can do 200Mbps up and down easily on 5G.

its only $200 too,it gets good ratings?

https://www.webantics.com/huawei-hg659-vdsl-wi-fi-router-with-3g-failover

Jase2985

13465 posts

Uber Geek

ID Verified

Lifetime subscriber

#2022529 25-May-2018 16:20

lol at $200

heaps on TM for less than $50

its a good simple device for a basic network

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