Conduit to a Spark Store ?

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gnfb

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#2533201 2-Aug-2020 16:47

I really appreciate all the interest in this small matter. The joke of it all is that when I bought the phone online for some reason I thought it was a skinny phone!

As I still do not want to go to the store (I will spare you the reasons) I have to say in this world of home delivery and over the top service I am suprised can not send the phone ?? But I will leave it there

Thank you agin for your help and suggestions

Stay Safe

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

I have two shops online allshop.nz patchpinflag.nz
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quickymart

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#2533209 2-Aug-2020 17:09

Actually, I'm curious to know why you don't want to go into the store. Is it really that difficult?

antonknee

1133 posts

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#2533254 2-Aug-2020 17:54

Is it unreasonable to expect you should be able to do this without visiting a physical store? It is 2020 after all, and telcos have been pushing for digital-first and self-service options for a long time (as have most other businesses).

I'm sorry but I really don't understand why expecting or wanting a self-service/over the phone/internet solution to this is so controversial.

old3eyes

9120 posts

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#2533271 2-Aug-2020 18:56

gnfb:
I really appreciate all the interest in this small matter. The joke of it all is that when I bought the phone online for some reason I thought it was a skinny phone!

As I still do not want to go to the store (I will spare you the reasons) I have to say in this world of home delivery and over the top service I am suprised can not send the phone ?? But I will leave it there

Thank you agin for your help and suggestions

Stay Safe

do you want to put a Skinny SIM in it? If you do it will just work like with a Spark SIM.

Regards,

Old3eyes

gnfb

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#2547117 21-Aug-2020 15:21

Sorry I forgot to end the story

So I decided to check warehouse stationary ad again and discovered that in one place they said "locked" and in another they said "unlocked" ahha!

so I rang them a lovely lass helped me. Within the day they got back to me saying they would like to resolve the problem can they have my imei number.

day later she RANG ME with the code to enter to unlock the phone. Problem solved! Guess who im going to favor in the future! Phone now takes 2 degrees and skinny all good.

Just like the movies a happy ending!

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

I have two shops online allshop.nz patchpinflag.nz
Email Me

K8Toledo

1014 posts

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#2547136 21-Aug-2020 16:18

antonknee:

Is it unreasonable to expect you should be able to do this without visiting a physical store? It is 2020 after all, and telcos have been pushing for digital-first and self-service options for a long time (as have most other businesses).

I'm sorry but I really don't understand why expecting or wanting a self-service/over the phone/internet solution to this is so controversial.

I agree.

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