Telecom XT now risk free

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom XT now risk free

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1937 posts

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#337836 3-Jun-2010 14:27

vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

Probably no catch if you really wanted to take the trouble of signing up for 24 months in the first place, including credit checks, etc.

NonprayingMantis

6434 posts

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#337839 3-Jun-2010 14:31

langers1972: Hardly risk free when you get 30 days to trial it, what happens if you hit a big outage after 31 days and you're stuck in a 24 month contract.

Typical Telecom claptrap

I suspect this is where the 'trial' part of 'risk free trial' comes in.

The trial period is 30 days. It is risk free in the sense that you get a refund if you return at any time in those 30 days. after the 30 days the trial is over, and it is no longer risk free.
If they wanted to make the entire contract length risk free, then it wouldn't be a trial would it, it would be called 'risk free contract' or similar?

ronindanbo

180 posts

Master Geek

#337850 3-Jun-2010 14:50

vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

Jughead

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#337853 3-Jun-2010 14:55

Here is the ad to accopmany it...

http://www.youtube.com/watch?v=cwhXRxGlOcQ&playnext_from=TL&videos=UguZQfgOLEg

Any views expressed here are my own and do not necessarily represent the views of my employer Telecom NZ

ahmad

1937 posts

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Inactive user

#337855 3-Jun-2010 14:59

ronindanbo:
vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

If I lived in a sketchy coverage area, and I had no idea whether this "faster in more places" claim was actually accurate in practice (for me personally), then this would certainly be something I'd take advantage of.

It's not the first time Telecom has done this. Their broadband plans used to have a 30 day trial period also so that if you weren't happy with speeds (for example) you could return your equipment for a full refund (minus over-use charges).

timmyh

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#337861 3-Jun-2010 15:05

This seems to be just the beginning of a new XT push by Telecom. While the 30 day guarantee is good, and the Paul Reynolds fishing ad is OK, they are really just getting things back to where they were before the outages. This is just table stakes.

What's still missing is the reason(s) I should choose XT instead of Voda of 2D. What does XT do better than the other guys? What special product, pricing or offer do they have?

I hope for Telecom's sake that the answer to this is coming soon...

NonprayingMantis

6434 posts

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#337863 3-Jun-2010 15:11

ronindanbo:
vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

unless I am seriousl misunderstanding, the 2 year contract is wiped if you return it within 30 days. that is the whole point of the 'risk free trial' isn't it?

I can't imagine they would even attempt to get away with saying "ok, as per the risk free trial you can return the phone, and get a refund for the first month's charges, but you still need to pay us $30 per month for the next 23 month because you signed up for 24 months!"

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langers1972

1039 posts

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#337865 3-Jun-2010 15:13

timmyh: This seems to be just the beginning of a new XT push by Telecom. While the 30 day guarantee is good, and the Paul Reynolds fishing ad is OK, they are really just getting things back to where they were before the outages. This is just table stakes.

What's still missing is the reason(s) I should choose XT instead of Voda of 2D. What does XT do better than the other guys? What special product, pricing or offer do they have?

I hope for Telecom's sake that the answer to this is coming soon...

Exactly, this is such a non event it's laughable.

Sign up, make a few calls, browse a few sites and send a few texts and what do you gain?

"wow this XT thing is great, you can call people, browse the web and send texts, incredible"

freitasm

BDFL - Memuneh
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Geekzone

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#337866 3-Jun-2010 15:15

ronindanbo:
vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

What part of "Customers choosing to return their phone within the 30 day period will not be asked to pay a disconnection fee." did you miss?

You are really trying hard to find something to complain about, that's all I can see happening.

ronindanbo

180 posts

Master Geek

#337868 3-Jun-2010 15:19

ahmad:
ronindanbo:
vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

If I lived in a sketchy coverage area, and I had no idea whether this "faster in more places" claim was actually accurate in practice (for me personally), then this would certainly be something I'd take advantage of.

It's not the first time Telecom has done this. Their broadband plans used to have a 30 day trial period also so that if you weren't happy with speeds (for example) you could return your equipment for a full refund (minus over-use charges).?

meh 6 month or even one year contract maybe but 2 years, I think the only people who would intend to get this willl be the ones that definitly give it back then short term the contract.

The marketing appears to be targeting the business market, and I dont know of any business that left that will break thier current contract to risk it again with XT even for a 30 day right of return...

They have to do a hell of alott more than this and they know it.

ronindanbo

180 posts

Master Geek

#337870 3-Jun-2010 15:21

freitasm:
ronindanbo:
vexxxboy: am i missing something, but is this a chance to get a free phone and usage for a month or is there a catch

lol no way they are just supposingly giving you an easy out, your still on a 2 year contract, it isnt a great offer and I cat see many wanting it.

What part of "Customers choosing to return their phone within the 30 day period will not be asked to pay a disconnection fee." did you miss?

You are really trying hard to find something to complain about, that's all I can see happening.

That does not mean they are giving you 30 days of free service so I really dont know what your going on about???? READ the question from the other person please..

ahmad

1937 posts

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Inactive user

#337881 3-Jun-2010 15:40

timmyh: This seems to be just the beginning of a new XT push by Telecom. While the 30 day guarantee is good, and the Paul Reynolds fishing ad is OK, they are really just getting things back to where they were before the outages. This is just table stakes.

What's still missing is the reason(s) I should choose XT instead of Voda of 2D. What does XT do better than the other guys? What special product, pricing or offer do they have?

I hope for Telecom's sake that the answer to this is coming soon...

Information overload. The point of the ad as I see it is to reassure people that the worst is over and it's safe to come back.

There's plenty of time in other ads to talk about the faster network.

reekydesert

61 posts

Master Geek

#337902 3-Jun-2010 16:03

ronindanbo:

That does not mean they are giving you 30 days of free service so I really dont know what your going on about???? READ the question from the other person please..

read from the deal, you can get your monthly fee back. the thing you can't get back is the over and above fee occur during that 30 days. so if you do return it in 30 days, and you used it within your plan, you do get every penny back.

ronindanbo

180 posts

Master Geek

#337911 3-Jun-2010 16:14

reekydesert:
ronindanbo:?

That does not mean they are giving you 30 days of free service so I really dont know what your going on about???? READ the question from the other person please..

read from the deal, you can get your monthly fee back. ?the thing you can't get back is the over and above fee occur during that 30 days. ?so if you do return it in 30 days, and you used it within your plan, you do get every penny back.?

AGAIN read the question I answered, do you get a free phone and monthly usage????

Behodar

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#337921 3-Jun-2010 16:27

The phone is not free; you need to pay the usual cost for it when you begin. You also need to pay for your usage. If you cancel within the first month then you'll get a refund of all charges (other than excess usage) if you return the phone. If you don't cancel then you have still paid for the phone and first month of usage.

Is that what you're trying to ask? Saying "read the question" is rude and doesn't help to clarify what you want to know.

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