Telecom Ultra VDSL Residential Plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Ultra VDSL Residential Plans

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meow
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#855390 14-Jul-2013 17:26

Johnk: Decided to swap out the Draytek on Friday night for the shiny new VDSL modem to make sure it works before the tech arrived.

Hey Chap - I don't know if there is anyone from the helpdesk currently online here, but I could check this out tomorrow for you when I'm back at work?

Michael Murphy | https://murfy.nz
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michaelmurfy

meow
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#855564 14-Jul-2013 23:56

I think our boys did rather well with the promo ad...

Johnk

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#855589 15-Jul-2013 07:19

Neat promo ad indeed.

AppleJackXD

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#855595 15-Jul-2013 08:07

Very well done :D

booyah

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#855628 15-Jul-2013 09:30

Got my modem this morning! Jusy in time for the scheduled install tomorrow! Anything i need to prep for that?

jay63

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#855632 15-Jul-2013 09:37

booyah: Got my modem this morning! Jusy in time for the scheduled install tomorrow! Anything i need to prep for that?

If you are currently with Telecom I would set-up the new modem to use with current ADSL so everything set for VDSL install. Chorus will then install a master splitter, and new direct line as needed, You then change plugs to RJ45 to modem and VDSL should work shortly after.

Hope that helps..

Stu

Hammered
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#855633 15-Jul-2013 09:39

Haven't had a text message to confirm an appointment for today. Have a feeling I'm going to be sitting around wasting the day away.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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michaelmurfy

meow
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#855635 15-Jul-2013 09:40

jay63:
booyah: Got my modem this morning! Jusy in time for the scheduled install tomorrow! Anything i need to prep for that?

If you are currently with Telecom I would set-up the new modem to use with current ADSL so everything set for VDSL install. Chorus will then install a master splitter, and new direct line as needed, You then change plugs to RJ45 to modem and VDSL should work shortly after.

Hope that helps..

Yep - plug it in place of your current modem, get it set up in preparation for your install :)

mcraenz

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#855644 15-Jul-2013 10:00

install day. No one here yet but DSL has just gone down so hopefully that means they are busy patching my line to something AWESOME that somehow overcomes this terrible attenuation.

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mcraenz

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#855654 15-Jul-2013 10:22

Plugged in the new modem. Sure enough connected with VDSL2.

Before
Rate Up/Down: 1000/13,400
Attenuation Up/Down: 15.8/24.0 !

After
Rate Up/Down: 2940/13,200
Attenuation Up/Down: 56.5/27.1 !!!!!!

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jay63

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#855661 15-Jul-2013 10:31

mcraenz: Plugged in the new modem. Sure enough connected with VDSL2.

Before
Rate Up/Down: 1000/13,400
Attenuation Up/Down: 15.8/24.0 !

After
Rate Up/Down: 2940/13,200
Attenuation Up/Down: 56.5/27.1 !!!!!!

Minor note re. Attenuation. Seems like VDSL will have higher attenuation (due to higher frequencies) then ADSL so don't be surprised. Line speed still should increase quite well.

mcraenz

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#855664 15-Jul-2013 10:37

I'm just surprised that they seem to be proceeding with the install given my original stats. Maybe they think that it's all down to my house wiring. Unfortunately not. Already have pretty clean runs and a master splitter. I even did a test on the weekend by connecting the router right where the cable comes into the house. No improvement.

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Wheelbarrow01

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Chorus

#855665 15-Jul-2013 10:42

mcraenz: Plugged in the new modem. Sure enough connected with VDSL2.

Before
Rate Up/Down: 1000/13,400
Attenuation Up/Down: 15.8/24.0 !

After
Rate Up/Down: 2940/13,200
Attenuation Up/Down: 56.5/27.1 !!!!!!

Has a technician visited your house to do the wiring?

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

jay63

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#855666 15-Jul-2013 10:42

Quick question - I have been hooked up to VDSL since Friday - albeit a few issues along the way so I could get full VDSL speed.

I was wondering how do I know when Dynamic Line Management is active? My modem sync speed has remained identical since I first switched it on - Bandwidth (Up/Down) [kbps/kbps]:10,347 / 36,227
With a 20 ms ping time. Very few errors beyond FEC type.

How will I know when changes being made with DLM?

Thanks.

JonoNZ

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#855667 15-Jul-2013 10:44

jay63: Quick question - I have been hooked up to VDSL since Friday - albeit a few issues along the way so I could get full VDSL speed.

I was wondering how do I know when Dynamic Line Management is active? My modem sync speed has remained identical since I first switched it on - Bandwidth (Up/Down) [kbps/kbps]:10,347 / 36,227
With a 20 ms ping time. Very few errors beyond FEC type.

How will I know when changes being made with DLM?

Thanks.

You can see DLM forced re-syncs in the Event log on the Technicolor modem. To verify what DLM you are on you will need to Telnet onto the device and issue this command: xdsl info expand=enabled

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