Telecom Naked Broadband

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Naked Broadband

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neoprint

136 posts

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#921856 25-Oct-2013 20:00

I'm getting sick of this, first I swap from 2d to Telecom a week before the free $60 credit, now I just switched my naked Vodafone connection to Telecom with home phone a week before they announce naked. Dammit.

cbrpilot

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Spark NZ

#922041 26-Oct-2013 14:18

We do base our new product launches and promotions around you Neoprint! ;)

I'm not entirely sure why this one is so frustrating? When naked is available for you, you can simply switch back right?

My views are my own, and may not necessarily represent those of my employer.

NonprayingMantis

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#922079 26-Oct-2013 15:05

neoprint: I'm getting sick of this, first I swap from 2d to Telecom a week before the free $60 credit, now I just switched my naked Vodafone connection to Telecom with home phone a week before they announce naked. Dammit.

have you tried to switch to naked? this isn't a 'new customers only' promo like the $60 one

jeffnz

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#922080 26-Oct-2013 15:06

I only change suppliers if I really have to, trying to save a couple of bucks (not suggesting others do) isn't a motivator for me.

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Yyrael

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#922180 26-Oct-2013 19:10

NonprayingMantis:
neoprint: I'm getting sick of this, first I swap from 2d to Telecom a week before the free $60 credit, now I just switched my naked Vodafone connection to Telecom with home phone a week before they announce naked. Dammit.
have you tried to switch to naked? this isn't a 'new customers only' promo like the $60 one

This is correct, just call 123 and we'll sort you out

neoprint

136 posts

Master Geek
+1 received by user: 11

#922684 27-Oct-2013 20:37

Tis cool, I am but a lowly prepay peasant anyway

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ferg_nz

175 posts

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#937273 19-Nov-2013 13:14

Late reply to this thread but what if you go down the path of Naked with telecom but want to port your original number away. the way this thread reads is a number is still assigned to you line. Is this number your original number with inbound and out bound Bars or do they change it completely allowing you to take you number to a VoIP provider??

I ask as this is what i am thinking about doing and if they keep your number with a toll bar on it then a number port will disconnect the line and you will loose the Broadband??

Any ideas anyone

HotDogBreath

90 posts

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+1 received by user: 24

#937312 19-Nov-2013 14:12

ferg_nz: Late reply to this thread but what if you go down the path of Naked with telecom but want to port your original number away. the way this thread reads is a number is still assigned to you line. Is this number your original number with inbound and out bound Bars or do they change it completely allowing you to take you number to a VoIP provider??

I ask as this is what i am thinking about doing and if they keep your number with a toll bar on it then a number port will disconnect the line and you will loose the Broadband??

Any ideas anyone

Correct.

You number is there but with a full two-way toll bar. It can still be used for 111 but you won't be able to out-port the number and retain the broadband service.

ferg_nz

175 posts

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#937314 19-Nov-2013 14:14

well thats a pain in the butt.

I am expecting a call from the Telecom Home Solutions Team this afternoon so i can discuss the options with them. Ill update here once i have spoken to them

Yyrael

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#937321 19-Nov-2013 14:21

ferg_nz: well thats a pain in the butt.

I am expecting a call from the Telecom Home Solutions Team this afternoon so i can discuss the options with them. Ill update here once i have spoken to them

Technically we could change your number, give you a dummy number on naked (random throw away number for billing) and then put a temporary hold on the number you want to use so the LSP of your choice could outport. Bit messy but it could be done, business rules would mean this would be $63 for a change of number and then the number hold at $23 per month though. See what Home Solutions say.

ferg_nz

175 posts

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+1 received by user: 18

#937332 19-Nov-2013 14:41

Yyrael:
ferg_nz: well thats a pain in the butt.

I am expecting a call from the Telecom Home Solutions Team this afternoon so i can discuss the options with them. Ill update here once i have spoken to them

Technically we could change your number, give you a dummy number on naked (random throw away number for billing) and then put a temporary hold on the number you want to use so the LSP of your choice could outport. Bit messy but it could be done, business rules would mean this would be $63 for a change of number and then the number hold at $23 per month though. See what Home Solutions say.

And thats exactly what they just offered me minus the Hold on the current number bit and mentioned Customerlink to keep it active in the system for it to be ported.

Time to think about what i want to do or just take the big $5 loyalty credit each month and stay with the status quo. They dont make it easy oh and to add to the complexity i have Shared billing for my Broadband part of my bill that needs extra attention to resolve

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Yyrael

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#937341 19-Nov-2013 15:01

ferg_nz:
Yyrael:
ferg_nz: well thats a pain in the butt.

I am expecting a call from the Telecom Home Solutions Team this afternoon so i can discuss the options with them. Ill update here once i have spoken to them

Technically we could change your number, give you a dummy number on naked (random throw away number for billing) and then put a temporary hold on the number you want to use so the LSP of your choice could outport. Bit messy but it could be done, business rules would mean this would be $63 for a change of number and then the number hold at $23 per month though. See what Home Solutions say.

And thats exactly what they just offered me minus the Hold on the current number bit and mentioned Customerlink to keep it active in the system for it to be ported.

Time to think about what i want to do or just take the big $5 loyalty credit each month and stay with the status quo. They dont make it easy oh and to add to the complexity i have Shared billing for my Broadband part of my bill that needs extra attention to resolve

Shared billing is an evil creature, spawned from the fiery pits of hell. The number hold I was talking about was customerlink also just number hold usually goes down better when people dont know what customer link is haha

ferg_nz

175 posts

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#937393 19-Nov-2013 16:08

Shared billing is an evil creature, spawned from the fiery pits of hell. The number hold I was talking about was customerlink also just number hold usually goes down better when people dont know what customer link is haha

Yes i tend to agree it is a evil creature but when it works it is a great thing. saves me mucking around and doing a claim etc.

raytaylor

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#955655 20-Dec-2013 21:37

Kirdog:

lol

Than do not call it "naked"...

The terms "dry" and "wet copper loops" dont get used very often in NZ so it is just easier to call it naked.

Ray Taylor

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