Vodafone takes Telecom to courts over interference of new network

Forums › Spark New Zealand (including Skinny and BigPipe) › Vodafone takes Telecom to courts over interference of new network

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970 posts

Ultimate Geek

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#211362 1-May-2009 20:40

Who said they haven't? Have any of you called NZ Comms to ask?

I haven't - I'm simply asking.

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

ajobbins

5052 posts

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#211365 1-May-2009 20:43

If only this flame war was a price war instead! :-P

richms

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#211366 1-May-2009 20:44

I was under the impression that the 800 and 900 bands were never designed to operate together in the same area since one is the old amps channels, and one is the old tacs channels which were from opposite sides of the atlantic.

Anyway, telecom were royally crapped over for ages when bellsouth first launched from transmissions on poorly filtered GSM handsets to the point that you couldnt be on an analog phone within 30-40 meters of a GSM user till they did something to improve it. It would be disappointing if this is not something that can be resolved.

Richard rich.ms

bbman

646 posts

Ultimate Geek

#211367 1-May-2009 20:45

Thats probably the next war we will see especially when NZ Comms finally launch.... or will it be the coverage war??

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mobygeek

307 posts

Ultimate Geek

#211370 1-May-2009 20:46

The announcement doesn't help anyone at shop level, that's for sure. We are stressed out as it is.... BTW, D**che Bag is not a nice word to use....

willnz

573 posts

Ultimate Geek

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#211372 1-May-2009 20:47

PaulBrislen: Who said they haven't? Have any of you called NZ Comms to ask?

I haven't - I'm simply asking.

No, Tex is busy preparing for the "Days of Our Mobiles" season finale, don't you read the papers Paul? :p

bbman

646 posts

Ultimate Geek

#211375 1-May-2009 20:51

I wonder if the guys at networks actually realize that the 3G UMTS network actually breathes....

Yes thats right folks, it breathes just like CDMA does... ya hear that, just like CDMA does..

Leaves the phone store after slapping the silly know it all rep in the face!

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marmel

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#211376 1-May-2009 20:53

Why does vf care anyway, just re-direct all the customer complaints into the big black hole where the rest of the correspondance from customers goes, never to be heard from again...

matt45

311 posts

Ultimate Geek

#211377 1-May-2009 20:54

marmel: Why does vf care anyway, just re-direct all the customer complaints into the big black hole where the rest of the correspondance from customers goes, never to be heard from again...

good call

patdude

64 posts

Master Geek

#211378 1-May-2009 20:56

12 days before the network goes live convenient isnt it? I'd be ashamed to be a vodafone customer and if I was one (which I definitely am not) I'd be seriously thinking about dumping them given this shonky behaviour

richms

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#211379 1-May-2009 20:56

matt45:
marmel: Why does vf care anyway, just re-direct all the customer complaints into the big black hole where the rest of the correspondance from customers goes, never to be heard from again...

good call

Profitable too at $1 a complaint, and all the followups...

Richard rich.ms

bbman

646 posts

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#211380 1-May-2009 20:56

marmel: Why does vf care anyway, just re-direct all the customer complaints into the big black hole where the rest of the correspondance from customers goes, never to be heard from again...

Thats Gold!

www.ultimatebroadband.co.nz
Delivering better broadband services

UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks

willnz

573 posts

Ultimate Geek

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#211382 1-May-2009 20:58

Now now... Egypt's in a recession too, y'know. Somebody's gotta give them all jobs!

heavenlywild

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#211386 1-May-2009 21:04

I think the feedback / comments from this thread tells Vodafone one thing about how their customers are feeling - shape up or ship out cuz Telecom may rise out of the coffin and finally do something great with their mobile business.

Telecom is a big company and sure, they have had their fair share of ups and downs over their broadband business. Look at them now, most customers are happy with their broadband service. And what's even better is that you can get through to their call centre fairly promptly AND not have to pay for service! Oh, did I mention, you also speak to someone local? I believe Telecom will look after their customers are a lot better than Vodafone (if they don't, they haven't done their homework).

"Sorry, it is past 6pm, we can no longer go into your account details until tomorrow morning" days are nearly over.

patdude

64 posts

Master Geek

#211391 1-May-2009 21:28

What I want to know is how can Voda be so sure the interference is being caused by Telecom? the answer to this will really dictate whether their injunction actually has a leg to stand on or if it is simply a case of them being a morally bankrupt mobile monopolist desperately trying to avoid same-same competition.

At the end of the day if it turns out that there aren't any real grounds for an injunction against Telecom, Vodafone run the very real risk of customers leaving in disgust. So how about vodafone puts its injunction where its mouth is and share the proof that makes them so sure Telecom is at fault.

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