I have problem accessing Vimeo videos. They play fine when embedded but not when accessed from the Vimeo website. The playbar just jumps to the end when play is pressed. Took a laptop to the office where the Telecom line is and it suffered this issue. Back home on Vodafone everything is fine. In the office all PC s have the same problem.
Thanks in advance for trying to solve this. I have gone through so many flash, java, firefox installs uninstalls to come down that its a Telecom issue... Quite frustrating!
When using TCP Traceroute such as TraceTCP on Windows (FYI you also need WinPCap or Wireshark which includes WinPCap installed too). What do you get for the results of:
Tracing route to 219.88.187.11 on port 80 Over a maximum of 30 hops. 1 44 ms 42 ms 42 ms 192.168.1.254 [dsldevice.lan] 2 30 ms 19 ms 20 ms 125.236.192.9 [125-236-192-9.adsl.xtra.co.nz] 3 * * * Request timed out. 4 Destination Reached in 25 ms. Connection established to 219.88.187.11 Trace Complete.
tracert av.vimeo.com
Tracing route to a808.g.akamai.net [219.88.187.24] over a maximum of 30 hops:
1 51 ms 99 ms 99 ms dsldevice.lan [192.168.1.254] 2 25 ms 23 ms 19 ms 125-236-192-9.adsl.xtra.co.nz [125.236.192.9] 3 * * * Request timed out. 4 23 ms 23 ms 23 ms 219.88.187.24
Tracing on Linux so here are the results... tcptraceroute av.vimeo.com traceroute to av.vimeo.com (219.88.187.16), 30 hops max, 40 byte packets 1 192.168.1.254 (192.168.1.254) 89.149 ms 88.658 ms 88.131 ms 2 122-61-xxx.x.jetstream.xtra.co.nz (122.61.xxx.x) 15.523 ms 17.346 ms 22.811 ms 3 219.88.187.16 (219.88.187.16) 38.837 ms 39.446 ms 41.624 ms
tracert av.vimeo.com traceroute to av.vimeo.com (219.88.187.16), 30 hops max, 40 byte packets 1 192.168.1.254 (192.168.1.254) 69.794 ms 69.278 ms 68.774 ms 2 122-61-xxx-x.jetstream.xtra.co.nz (122.61.xxx.x) 14.658 ms * * 3 219.88.187.16 (219.88.187.16) 26.425 ms 24.995 ms *
grkiwi: Tracing on Linux so here are the results...
.....
BTW Just tried the new Vimeo and it works. I dont use it though cause it has a heap of other problems...
If you could PM me that info or you could just e-mail me directly at Telecom. My first name is peter so my e-mail is peter dot my surname which is the same as my geekzone username after dropping the P at Telecom.co.nz. Plus include the above un-sensored :) and what your phone line number & account number & ip address is then I will forward that through to Akamai.
Plus you said you were using the new Vimeo... What is the "old" vimeo? Which URLs were you using to access it as it may be going via a different Akamai server?
Can any people please pm me or email their customer details through to me if they are having issues. I've now got tech's from both vimeo and akamai looking at it. As much detail as you can give would be great.
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