I am still waiting for Spark to submit an "Intact" UFB order thru to Chorus. Unfortunately the CSR's kept making mistakes with my order and put thru a DSL order instead of an Intact UFB order since i already have Fibre installed but no ISP to connect to. This was supposed to have been done on Friday, then when i called yesterday it still wasn't and the order was being edited / submitted to Chorus. Chorus have yet to receive any information / request from Spark and so they can't do anything.
Trying to get hold of the Fibre flight team but thats a 4 hour wait time!! If they (Spark) had submitted my UFB Intact order on Friday i could have been up and running with Fibre instead of waiting for DSL to be connected / installed.
How long does it take for Spark to submit an order thru to Chorus?
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