Gigabit Fibre - when will Spark make an announcement on plans?

Forums › Spark New Zealand (including Skinny and BigPipe) › Gigabit Fibre - when will Spark make an announcement on plans?

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Talkiet

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#1680742 1-Dec-2016 15:05

Otagolad:

Called Spark and they have "upgraded" me and will take up to 72 hours - very easy so all good, although still not quite sure why all 200/200 customers weren't simply migrated on day one as it would be hard to be think of any 200/200 customer who would want to stay at that speed and not be upgraded.

It was considered and there are reasons for us not to automatically migrate everyone on day 1. Sorry I can't be more specific. One massively mitigating factor is that I doubt there are many 200/200 customers out there feeling their connection is too slow!

Glad you got the upgrade sorted.

Cheers -N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Otagolad

364 posts

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#1680747 1-Dec-2016 15:18

Talkiet:

Otagolad:

Called Spark and they have "upgraded" me and will take up to 72 hours - very easy so all good, although still not quite sure why all 200/200 customers weren't simply migrated on day one as it would be hard to be think of any 200/200 customer who would want to stay at that speed and not be upgraded.

It was considered and there are reasons for us not to automatically migrate everyone on day 1. Sorry I can't be more specific. One massively mitigating factor is that I doubt there are many 200/200 customers out there feeling their connection is too slow!

Glad you got the upgrade sorted.

Cheers -N

No worries - interesting that I was told up to 72 hours, although could be sooner, and others are being told 7-10 days - is this dependent as to who your LFC is (I'm with Enable)?

Wheelbarrow01

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#1680750 1-Dec-2016 15:21

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

Batman

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#1680793 1-Dec-2016 17:16

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Otagolad

364 posts

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#1681213 2-Dec-2016 12:03

joker97:

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Interestingly, in Spark's Ultra Fast Fibre FAQ's it says:

"Ultra Fibre Gigatown can provide an amazing 1000Mbps downstream and 500Mbps upstream (only available in Dunedin)"

Whereas, in the Ultra Fast Fibre Max section it says:

"In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test..."

Is there something different about Dunedin or have Spark failed to correct that section in the FAQ's?

Talkiet

4793 posts

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#1681214 2-Dec-2016 12:04

Otagolad:

joker97:

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Interestingly, in Spark's Ultra Fast Fibre FAQ's it says:

"Ultra Fibre Gigatown can provide an amazing 1000Mbps downstream and 500Mbps upstream (only available in Dunedin)"

Whereas, in the Ultra Fast Fibre Max section it says:

"In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test..."

Is there something different about Dunedin or have Spark failed to correct that section in the FAQ's?

There's nothing different about the Dunedin service (except the pricing)...

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Otagolad

364 posts

Ultimate Geek

#1681218 2-Dec-2016 12:08

Talkiet:

Otagolad:

joker97:

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Interestingly, in Spark's Ultra Fast Fibre FAQ's it says:

"Ultra Fibre Gigatown can provide an amazing 1000Mbps downstream and 500Mbps upstream (only available in Dunedin)"

Whereas, in the Ultra Fast Fibre Max section it says:

"In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test..."

Is there something different about Dunedin or have Spark failed to correct that section in the FAQ's?

There's nothing different about the Dunedin service (except the pricing)...

Cheers - N

Probably want to change that wording then before the CC jump on you

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sbiddle

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#1681267 2-Dec-2016 13:33

Otagolad:

Talkiet:

Otagolad:

joker97:

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Interestingly, in Spark's Ultra Fast Fibre FAQ's it says:

"Ultra Fibre Gigatown can provide an amazing 1000Mbps downstream and 500Mbps upstream (only available in Dunedin)"

Whereas, in the Ultra Fast Fibre Max section it says:

"In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test..."

Is there something different about Dunedin or have Spark failed to correct that section in the FAQ's?

There's nothing different about the Dunedin service (except the pricing)...

Cheers - N

Probably want to change that wording then before the CC jump on you

I'm waiting for the Commerce Commission to take every manufacturer of Ethernet capable equipment to court who claim 100Mbps/1000Mbps capability because we all know that really means 93Mbps/930Mbps.

Otagolad

364 posts

Ultimate Geek

#1681368 2-Dec-2016 16:32

sbiddle:

Otagolad:

Talkiet:

Otagolad:

joker97:

Wheelbarrow01:

Commerce Commission issues warning about naming of fast fibre plans

http://www.stuff.co.nz/business/industries/87071149/spark-warned-off-marketing-new-fibre-plans-as-gigabit-plans-says-spokesman

"It was not clear whether Dunedin, which won a Chorus promotion to become "Gigatown" last year, would need to be renamed "up to 930 megabits per second town".

looks like we have a comedian working at Fairfax....

In that case we really need to relabel all our hard drives, phone storage capacity, in fact we should bring back the 1c coin

Interestingly, in Spark's Ultra Fast Fibre FAQ's it says:

"Ultra Fibre Gigatown can provide an amazing 1000Mbps downstream and 500Mbps upstream (only available in Dunedin)"

Whereas, in the Ultra Fast Fibre Max section it says:

"In optimal conditions - such as those we recommend below*, most customers should see between 700Mbps-900Mbps on a speed test..."

Is there something different about Dunedin or have Spark failed to correct that section in the FAQ's?

There's nothing different about the Dunedin service (except the pricing)...

Cheers - N

Probably want to change that wording then before the CC jump on you

I'm waiting for the Commerce Commission to take every manufacturer of Ethernet capable equipment to court who claim 100Mbps/1000Mbps capability because we all know that really means 93Mbps/930Mbps.

I was of course being facetious - the CC should however definitely be taking manufacturers of Ethernet capable to court who claim 100Mbps/1000Mbps capability and only deliver 93Mbps/930Mbps

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