Gigabit Fibre - when will Spark make an announcement on plans?

Forums › Spark New Zealand (including Skinny and BigPipe) › Gigabit Fibre - when will Spark make an announcement on plans?

Otagolad

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#204436 1-Oct-2016 13:54

Hi Spark - have just returned to you for my UFB after a number of years with Snap/2Degrees only to see 2Degrees announce their gigabit plans and to say their 200/200 customers will move to gigabit at the same price they were on for 200/200. Can you please confirm you'll be doing the same for your 200/200 customers - would hate to cancel and move back to 2Degrees after only being back with Spark for a month.

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#1643848 1-Oct-2016 14:24

Below was the last PR regarding gigabit fibre for new areas.

http://www.spark.co.nz/shop/internet/gigabit-fibre/

Do whatever you want to do man.

Jase2985

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#1643854 1-Oct-2016 14:41

http://www.spark.co.nz/gigabit

Otagolad

364 posts

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#1644871 3-Oct-2016 19:00

Jase2985:
http://www.spark.co.nz/gigabit

Thanks although I was already aware of this. What I was after was some sort of response from Spark as to when we'll see their plans and pricing for gigabit fibre and when we might expect it to be available, especially as 2degrees have already upgraded their 200/200 users.

Jase2985

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#1644904 3-Oct-2016 20:03

@wheelbarrow01

BarTender

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#1644999 4-Oct-2016 06:47

As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200. The use cases for 99% the country even over 100/100 are so few. Then taking home hardware into account so many factors significantly impact your ability to get gig speeds. TCP window size and latency even at 150ms to the US make a massive impact on potential maximum throughput.
I suspect like always Spark are taking a cautious approach and making sure that they don't do a half arsed job.
Things like a 10gb on every area they offer gigabit service and sufficient back haul.
I have it on good authority that one nationwide UFB only provider is going to be offering it with 1gb handovers. I can just wait until I see the complaints on here.

So is it better to be impatient and sign up to a service that you will never get with another provider. Or to say when Spark do release the plans you know they will work to specification.

darylblake

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#1645008 4-Oct-2016 07:48

@bartender completely agree. You don't need more than 200/200 to a home. Even if you have many many nodes there. its just stupid. If the gig plan is gonna cost more than the 200/200, then you may as well throw that extra money down the toilet.

People here have got 1000/500 plans. We ordered them on the 1st, and has been working sweet. A few of the changeovers that were supposed to be automated had a few small issues switching over. No one has really noticed any difference other than doing a speed test which reports about 927 down 470 odd up.

For the majority of people 100/20 is a really good plan. And for the special few who need more upload the 200/100 would be the go-getter.

Wheelbarrow01

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Chorus

#1645011 4-Oct-2016 07:58

Jase2985:

@wheelbarrow01

The majority of Spark staff (myself included) usually don't find out about stuff like this until the day it's launched, and in some cases I find out about it on GZ before we get the staff email! I have no insight on timings for a Spark gigabit launch at all sorry. I assume it's not far away though - I doubt the blokes upstairs want us to be left behind.....

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

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MikeAqua

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#1645043 4-Oct-2016 09:09

In our experience it was a bit of battle to get Spark to deliver the 200/200 we paid for.

I wouldn't be rushing out to purchase anything faster.

Mike

cynnicallemon

370 posts

Ultimate Geek

#1645064 4-Oct-2016 09:43

BarTender: As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200.

I tend to agree with that statement, so why do ISP's offer faster plans for residential customers?

Also wonder how many true geeks might be tempted to start hosting their websites and mail servers back at home like before?

Inphinity

2780 posts

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#1645065 4-Oct-2016 09:55

I'd swear I read something the other day that said by the end of the year. Darned if I can find it now, though.

Otagolad

364 posts

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#1646562 6-Oct-2016 12:12

BarTender: As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200.

The issue isn't why someone would want faster than 200/200, rather it is the fact that the opposition (2degrees) have already started moving their 200/200 customers to 1000/500 with no price increase. Why can't Spark simply state they are doing the same or not and when - if not, I'll cancel and move back to 2degrees. I only moved to take advantage of the $10 mobile discount I get with Spark, the free Lightbox and to consolidate my services.

old3eyes

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#1646579 6-Oct-2016 12:37

Otagolad:

BarTender: As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200.

The issue isn't why someone would want faster than 200/200, rather it is the fact that the opposition (2degrees) have already started moving their 200/200 customers to 1000/500 with no price increase. Why can't Spark simply state they are doing the same or not and when - if not, I'll cancel and move back to 2degrees. I only moved to take advantage of the $10 mobile discount I get with Spark, the free Lightbox and to consolidate my services.

Can I ask why do you want Gigabit plan??

Regards,

Old3eyes

cynnicallemon

370 posts

Ultimate Geek

#1646590 6-Oct-2016 12:51

old3eyes:

Can I ask why do you want Gigabit plan??

Why do people want cars that can do 400km/h when the speed limit is 100km/h?

Similar reason I guess.

BarTender

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#1646623 6-Oct-2016 13:31

Otagolad:
BarTender: As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200.

The issue isn't why someone would want faster than 200/200, rather it is the fact that the opposition (2degrees) have already started moving their 200/200 customers to 1000/500 with no price increase. Why can't Spark simply state they are doing the same or not and when - if not, I'll cancel and move back to 2degrees. I only moved to take advantage of the $10 mobile discount I get with Spark, the free Lightbox and to consolidate my services.

I go back to my comment about launching a half arsed product.

Otagolad

364 posts

Ultimate Geek

#1646905 6-Oct-2016 19:59

old3eyes:

Otagolad:

BarTender: As someone who knows a fair bit about broadband. In general I am struggling why anyone would want faster than 200/200.

The issue isn't why someone would want faster than 200/200, rather it is the fact that the opposition (2degrees) have already started moving their 200/200 customers to 1000/500 with no price increase. Why can't Spark simply state they are doing the same or not and when - if not, I'll cancel and move back to 2degrees. I only moved to take advantage of the $10 mobile discount I get with Spark, the free Lightbox and to consolidate my services.

Can I ask why do you want Gigabit plan??

I have my reasons

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