Telecom Big Time plan trouble thread

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Big Time plan trouble thread

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161 posts

Master Geek

#315134 5-Apr-2010 21:53

falconne:
ArranH:
SSL connections, secure connections to newsgroups, https to gmail and any other overseas site all seem to be having problems, so its not just VOIP. And those problems occur 24 hours a day, for the past 3 weeks.

My GMail and other https connections started working a few days ago, although Facebook is now affected for some reason.

I'm on a facebook break so haven't used it in a week or so, gmail has been ok tonight. The only think I've had trouble with (and the only think I've really be using) is https connection to my education provider in australia which has been timing out a lot, not enough to cause mayhem as its only loading up the occasional PDF, but still noticable.

I'll try it again in the morning as it could be an onpeak throttling thing.

Crucius

55 posts

Master Geek

#315155 5-Apr-2010 23:22

'nuff said.

EDIT: I should add it jumped between this and around 2kb/s

DravidDavid

1907 posts

Uber Geek

#315156 5-Apr-2010 23:25

where did you go to download that? I want to try myself.

Crucius

55 posts

Master Geek

#315162 5-Apr-2010 23:52

If you're asking me, steam. I've got the new beta with the new UI installed, which is why it looks different.

Titan quest downloaded last night, then I started the expansion this morning. I'd say for most of the day it wasn't downloading at all (or less than 2kb/s, which appears to be the lowest speed it shows in the games list.

When I switched to big time in December, steam would download updates at up to 800kb/s. These days I'm lucky if I can log in.

pasho

72 posts

Master Geek

#315171 6-Apr-2010 01:02

1 am. Auckland. torrent just jumped from 10-15kb/s to almost 400kb/s. its not 2 am yet...

ArranH

161 posts

Master Geek

#315177 6-Apr-2010 06:12

I tested Newsgroups just before I went to bed last night, so at around 930pm I was 8x the speed I am getting now. It is now 6:09am and its going slow.

WTF Telecom? Why is it slower in offpeak??

crazed

484 posts

Ultimate Geek

Trusted

#315179 6-Apr-2010 06:53

I keep loosing the Internet Light on the Router 2 to 3 times a day, anyone else getting that?

Over the weekend I emailed in an order for a Talk it up Toll Plan, I got a reponse lastnight to say they cant do it because they are working on our line WTF?!?!?! since when? lol Thanx for telling us Telecom :(

CraZeD,
Your friendly Southern Geeky Fellow :P

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ArranH

161 posts

Master Geek

#315180 6-Apr-2010 07:20

crazed: I keep loosing the Internet Light on the Router 2 to 3 times a day, anyone else getting that?

Over the weekend I emailed in an order for a Talk it up Toll Plan, I got a reponse lastnight to say they cant do it because they are working on our line WTF?!?!?! since when? lol Thanx for telling us Telecom :(

Could be a router problem? Out of all the gear I've had over the past few years, routers are the items I've found most likely to fail. Or the light going out could be related to the line work you're allegedly getting?

crazed

484 posts

Ultimate Geek

Trusted

#315181 6-Apr-2010 07:24

ArranH:
crazed: I keep loosing the Internet Light on the Router 2 to 3 times a day, anyone else getting that?

Over the weekend I emailed in an order for a Talk it up Toll Plan, I got a reponse lastnight to say they cant do it because they are working on our line WTF?!?!?! since when? lol Thanx for telling us Telecom :(

Could be a router problem? Out of all the gear I've had over the past few years, routers are the items I've found most likely to fail. Or the light going out could be related to the line work you're allegedly getting?

Yea agree I have gone through more than 5 routers over the past 10 years that I have access to DSL so that doesn't surprise me.

Allegedly is right! will be ringing Telecom this morning to find out what is going on.

CraZeD,
Your friendly Southern Geeky Fellow :P

shadybrothers

236 posts

Master Geek

#315182 6-Apr-2010 07:30

I was unable to login to Steam or download new podcasts via iTunes this morning.

I am still using the supplied speedtouch with my bigtime plan. The interesting thing is that the router is unable to resolve the hardcoded Telecom DNS addresses.

One of the drawcards to BigTime was the large data to allow the proper use of Steam as I did not buy a DVD drive for my new PC as I'm turnin my back on optical media.

this is a slap in the face!

crazed

484 posts

Ultimate Geek

Trusted

#315186 6-Apr-2010 07:51

Yea seriously considering dropping the optical drive as well, Although haven't got around to trying network installs of windows etc

CraZeD,
Your friendly Southern Geeky Fellow :P

System

521 posts

Ultimate Geek

#315187 6-Apr-2010 08:03

Same as the last few days here, although i noticed shaping was turned on at 8am instead of 9am this morning, it looks like its slowly getting worse...

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.

crazed

484 posts

Ultimate Geek

Trusted

#315188 6-Apr-2010 08:06

9am? Thought it was 8am the shaping turns back on?

CraZeD,
Your friendly Southern Geeky Fellow :P

Crucius

55 posts

Master Geek

#315195 6-Apr-2010 08:22

Yeah, it's always been 2am-8am.

As an update on the slowest steam update possible, it got up to 80 kb/s while I left it going last night, currently running at 27 kb/s. I've also had a far easier time of logging in to steam, loading games without it crashing etc, since I upgraded to the Beta UI.

Also, googling (googleing?) the problems I was having suggests it's a result of traffic shaping, since others with similar problems worked out that's what it was for them. Also found that people had far better experiences with steam while being traffic shaped if they upgraded to the beta UI. But uh.... Do it during off peak, because (in my experience at least) it's shaped so hard the update keeps timing out and you're stuck with no steam for a day.

crazed

484 posts

Ultimate Geek

Trusted

#315201 6-Apr-2010 08:31

Yea just upgrading Steam now, back to the Beta UI downloading not to bad at present, Had it once before but when steam crashed and died I didn't opt for the beta UI, have just decided based on comments here to try it again

CraZeD,
Your friendly Southern Geeky Fellow :P

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