New Spam getting through my Spark xtra account

Forums › Spark New Zealand (including Skinny and BigPipe) › New Spam getting through my Spark xtra account

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Smpl Mnmlst
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#2185935 23-Feb-2019 17:32

FineWine:
After adding the second e to @ee.spark.co.nz the other day they have now added another wrinkle by adding a second o to info.

__________________________________

Game deal <infoo@ee.spark.co.nz>

Featured games to play

_________________________________

NZ Online Tester - Huggies <infoo@ee.spark.co.nz>

$1000 Huggies Voucher for you!

____________________________________

BMW <infoo@ee.spark.co.nz>

𝐘𝐨𝐮𝐫 𝐜𝐡𝐚𝐧𝐠𝐞 𝐭𝐨 𝐰𝐢𝐧 𝐚 𝐁𝐌𝐖 𝐗𝟓❗

@hio77

I have exactly the same situation - I have received all these too.

The trickle is amping up into a flow - now getting around 10 per day. Some people might say ‘meh’ but I’m getting very pissed off with this.

Sometimes I just sit and think. Other times I just sit.

hio77

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#2189003 28-Feb-2019 17:31

i don't mean to poke the bear.... but it's been almost a week since i've heard the words spam and xtramail in the same sentence.

Is that to say things have settled down (changes have happened so it should have..)?

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PolicyGuy

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#2189017 28-Feb-2019 18:04

hio77:

i don't mean to poke the bear.... but it's been almost a week since I've heard the words spam and Xtramail in the same sentence.

Is that to say things have settled down (changes have happened so it should have..)?

Sorry, no, not completely
Yesterday four made it to my Outlook inbox, and two more in my Xtra Webmail SPAM folder
As Outlook POP3 is currently my main interface, Xtramail doesn't get to learn from the ones I would mark as SPAM if I was using webmail ☹

I only started seeing these (from infoo@ee.spark.co.nz) a week or so ago, the former tsunami is being caught upstream.

Sooo ... good and not so good!

eracode

Smpl Mnmlst
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#2189019 28-Feb-2019 18:07

Fair to say that it does seem to have died down - not in the last week but in the past couple of days.

If this is a fix at Spark’s end I’m really grateful for your role in this. Thanks.

On a watching brief.

Sometimes I just sit and think. Other times I just sit.

hio77

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#2189026 28-Feb-2019 18:23

Good, it's having a positive impact.

There were a few changes, and some further ones thanks to the help from everyone here for the examples.

it's never going to stop all together, spam's job is to get past... but majority of it should be caught not leading through in volumes mentioned here.

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PolicyGuy

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#2189091 28-Feb-2019 21:29

Yes, things are very much improved

Big thanks to the folks at Spark who work on this

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FineWine

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#2189266 1-Mar-2019 10:42

hio77:

i don't mean to poke the bear.... but it's been almost a week since i've heard the words spam and xtramail in the same sentence.

Is that to say things have settled down (changes have happened so it should have..)?

I have been waiting a full 7 days. Did not want to jinx 👹 myself or @hio77. But the good news is I have not received any spam, at all, since the morning of the 23rd Feb 😃.

I may have started this topic on 22nd January but I am optimistic others have finished it 🤞.

I know spam is an ever lasting issue but hopefully the boffin 👨‍🔬 guys 👩‍🔬 have developed a suitable and very adaptive program/algorithm that just requires tweaking to keep ahead of the Crim's .

A BIG THANKS 👏 to @hio77 for all the follow up and follow through and thanks to the back-end teams at Spark and SMX. Please pass these thanks on @hio77 to all those guys.

Cheers 🍷

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

hio77

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#2189269 1-Mar-2019 10:52

I'll pass on the appreciation, it's the folk on the backend and the others who also watch here that have closed this out though - I've been extremely busy with my actual work to chase this up much!

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