Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


mmlakeman

106 posts

Master Geek


#111388 1-Nov-2012 14:42
Send private message

From Telecom Status page:

Officemail Issue

Some office mail customers may be experiencing delays in sending or receiving email. Our technicians are currently working to resolve this issue. We apologise for any inconvenience.


A client called - apparently its been down for nearly 2 days!!! 

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
ubergeeknz
3344 posts

Uber Geek

Trusted
Vocus

  #710447 1-Nov-2012 14:53
Send private message

"delays" is not the same thing as "down"... which is it?



mmlakeman

106 posts

Master Geek


  #710451 1-Nov-2012 14:57
Send private message

they haven't received an email in 2 days. I guess it might turn up eventually but thats down as far as I'm concerned.

mattwnz
20141 posts

Uber Geek


  #710456 1-Nov-2012 15:04
Send private message

mmlakeman: they haven't received an email in 2 days. I guess it might turn up eventually but thats down as far as I'm concerned.


Check their spam folder. When I used their email years ago, many legitimate emails ended up there. But there are far better options now.



Zeon
3916 posts

Uber Geek

Trusted

  #710471 1-Nov-2012 15:44
Send private message

Yea heaps of emails to people with them are bouncing for me. System Undeliverable etc.




Speedtest 2019-10-14


mattwnz
20141 posts

Uber Geek


  #710479 1-Nov-2012 16:08
Send private message

Zeon: Yea heaps of emails to people with them are bouncing for me. System Undeliverable etc.


Any other details in the bounced emails? Normally the bounced email will detail the reason for the bounce, such as the sender being on a RBL, or a email address not exisiting.

richirvine
42 posts

Geek

Trusted

  #710555 1-Nov-2012 18:05
Send private message

Hi team, apologies for this. We've had an issues which is now resolved, but the email back log is taking a while to clear. There's a little more detail on our website.

http://www.telecom.co.nz/whatsnew/broadbandservicestatus/?f=all




@richirvine
@telecomnz


azzaj
88 posts

Master Geek


  #710815 2-Nov-2012 08:31
Send private message

I've got a customer who is expecting about 2000 emails since the backlog started.

Xtra appears to be releasing an email every 9 minutes but and here is the kicker, normal fresh mail is still being delayed while the backlog clears.  So while the problem is said to be fixed, it isn't really.

I just rang xtra business and the dude on the phone mentioned that last he heard was 20 thousand mails had been cleared from the backlog, I asked him if he meant 20 million but apparently no it was just 20 thousand.

I'm a little lost for words, on another note can anyone here suggest any better options for a mailbox?



 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
johnr
19282 posts

Uber Geek
Inactive user


  #710818 2-Nov-2012 08:41
Send private message

azzaj:on another note can anyone here suggest any better options for a mailbox?





azzaj
88 posts

Master Geek


  #710820 2-Nov-2012 08:43
Send private message

Oh very nice :D

I see you are from vodaclear though.

Glass houses, stones etc :P

johnr
19282 posts

Uber Geek
Inactive user


#710826 2-Nov-2012 08:50
Send private message

Mauricio looks like I need my trusted name badge updated :P

freitasm
BDFL - Memuneh
79250 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #710831 2-Nov-2012 09:01
Send private message

Regardless of name, Azzaj is right on that though... Vodafone has its own shares of mail failures now and then.

Back on topic folks. I am watching this thread now.




Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


dan

dan
1134 posts

Uber Geek

Lifetime subscriber

  #710858 2-Nov-2012 10:01
Send private message

I have a customer with 40+ officemail mailboxes, in a few hours it will now be 3 days where they haven't had a proper working email setup.

it may be fixed but the backlog essentially means its still not usable, i sent some tests to officemail mailboxes none have arrived 45 mins later, and still most emails are missing from last few days

pretty bad really, officemail is really not a reliable business product. Alot of these issues have occured over last few years., and im super happy i moved 90% of my customers away from officemail over the last 1.5 years

On the brightside i can try and use this 3 days outage as a great reason to get the last of my customers off this system

azzaj
88 posts

Master Geek


  #710881 2-Nov-2012 10:41
Send private message

dan: On the brightside i can try and use this 3 days outage as a great reason to get the last of my customers off this system


Where are you planning on moving them to?

dan

dan
1134 posts

Uber Geek

Lifetime subscriber

  #710883 2-Nov-2012 10:46
Send private message

azzaj:
dan: On the brightside i can try and use this 3 days outage as a great reason to get the last of my customers off this system


Where are you planning on moving them to?


I use Onenet for hosted exchange email and backups for all my other customers. - they are based in Auckland. www.onenet.co.nz



azzaj
88 posts

Master Geek


  #710886 2-Nov-2012 10:49
Send private message

Many thanks, will check them out.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.