Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


izomezzo

39 posts

Geek


#116863 12-May-2013 14:10
Send private message

Has anyone had any line dropping problems with ADSL in Auckland? Since yesterday it has been dropping every few minutes with maybe 30 mins or so respite now and again. I did have a ticket open because my Telecom supplied modem stopped acquiring DSL altogether. Rather than pay for a tech I bought a new modem and it was pretty solid after that, but now the line is really bad. Has anyone else seen this over the weekend or is it just me?

Cheers,
Izo

Create new topic
PeterReader
5855 posts

Uber Geek

Trusted
Geekzone
Lifetime subscriber

  #816194 12-May-2013 14:10
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



johnr
19282 posts

Uber Geek
Inactive user


  #816228 12-May-2013 15:18
Send private message

Have you done an isolation test or any basic fault checking?

 
 
 
 


izomezzo

39 posts

Geek


  #816245 12-May-2013 15:46
Send private message

johnr: Have you done an isolation test or any basic fault checking?


Well I've got a new modem, new line filter. I just swapped back to my old filter to see if it works. I don't have a direct cable (non-filter) at the moment. There are no other network devices, it's a combi-dsl/wifi router.



izomezzo

39 posts

Geek


  #816246 12-May-2013 15:50
Send private message

It's not the filter or the modem since it just disconnected a few times again. Not much else to test except via a direct cable.

johnr
19282 posts

Uber Geek
Inactive user


  #816247 12-May-2013 15:53
Send private message

Have you got a master filter installed?

izomezzo

39 posts

Geek


  #816253 12-May-2013 16:05
Send private message

johnr: Have you got a master filter installed?


No, not that I know of. Just a phone socket. It's a pretty rural location, DSL wasn't connected when I moved in.

johnr
19282 posts

Uber Geek
Inactive user


  #816255 12-May-2013 16:08
Send private message

Have you read the post by Peter Reader?

 
 
 
 


coffeebaron
5736 posts

Uber Geek

Trusted
Lifetime subscriber

  #816265 12-May-2013 16:37
Send private message

Have a read here: http://www.geekzone.co.nz/sbiddle/8357 as advised above. If you want best performance and to minimise issues, then a master filter is essential. You can get these done through request to your ISP, or if you are Auckland / Waikato, I can do usually a bit cheaper than Chorus.

Fraser




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.

 

Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


izomezzo

39 posts

Geek


  #816348 12-May-2013 18:43
Send private message

Hmm, might take a look at that. at the moment it seems it has started working again, I turned the modem off for a while and it has come back pretty solid now.

Cheers everyone,

michaelmurfy
/dev/null
9617 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #816351 12-May-2013 18:48
Send private message

If you wish, flick me a direct message with your landline number, I'll run a line test.




freitasm
BDFL - Memuneh
68798 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #816358 12-May-2013 19:04
Send private message

johnr: Have you read the post by Peter Reader?


As suggested, read the automatic reply (the first one after your post).





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Coinbase | TheMarket | My technology disclosure


da5id
552 posts

Ultimate Geek
Inactive user


  #819938 15-May-2013 11:54
Send private message

Mine is still dropping off. Chorus has been out twice and checked it, but no progress yet.
At the moment it is dropping off every 2 or 3 mins.

michaelmurfy
/dev/null
9617 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #820162 15-May-2013 15:55
Send private message

da5id: Mine is still dropping off. Chorus has been out twice and checked it, but no progress yet.
At the moment it is dropping off every 2 or 3 mins.


You a Telecom customer? If so flick me a private message with your landline number and I'll check it out.




Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS1621+ 
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.