What does the Chorus person do when installing VDSL?

Forums › Spark New Zealand (including Skinny and BigPipe) › What does the Chorus person do when installing VDSL?

solaybro

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#124668 15-Jul-2013 17:05

I am looking at getting VDSL installed but I am wondering how it is installed and what the process is?

Does it get linked into the wiring within my house or do they bring in a new cable and plug it into the modem? I keep hearing about master splitters and DLM but I don't know what they are.

Can someone explain the whole thing to me?

EDIT: Additional question, the Telecom website says 'Ultra VDSL speeds can vary depending on the property’s location, the condition of its copper wiring and how busy the local copper network is at a given time.' does that mean that VDSL gets slow during peak or should it be fine?

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#856011 15-Jul-2013 17:09

Generally a VDSL master filter is installed on the wiring that is already in place,

Depends on the setup you require as well a master filter is not required if you have one master Telephone jack point and naked VDSL and no other Telephone wiring off the master jack point

wasabi2k

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#856015 15-Jul-2013 17:11

From the other VDSL thread:

1. Chorus guy will go to the cabinet and do some magic
2. Ring you 30 mins before
3. Come to your house and install a new master splitter and a new jackpoint - where you want it. You must be at home for this.
4. Plug in your new router and confirm it connects, then ring the mothership to do some more magic
5. DLM refers to the ongoing line testing, it will move you up profiles (with each profile have better throughput and less latency) until it reaches the max it can while keeping your connection stable.

This that's it?

coffeebaron

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#856016 15-Jul-2013 17:12

Line from street comes into ETP (external termination point), or in some cases to a first jack-point. All other jack-points span off from there.

The Chorus guy will install a Splitter (master filter) in the ETP, which is connected to the line coming from street, but before the line goes to the jack-points in the house. The phone side of splitter will then connect to the existing feed to the jack-points.

He will then run a new cable from the xDSL side of the splitter to a new dedicated xDSL jack-point for your modem only to plug in.

Process and technique may vary from above.

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antoniosk

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#856139 15-Jul-2013 21:08

EDIT: Additional question, the Telecom website says 'Ultra VDSL speeds can vary depending on the property’s location, the condition of its copper wiring and how busy the local copper network is at a given time.' does that mean that VDSL gets slow during peak or should it be fine?

VDSL2, ADSL2+ and so on, are a way of encoding a digital signal on a copper line so it can carry information between 2 points. VDSL2 allows for higher raw speeds than ADSL2+, but is more sensitive to poorer quality copper and disturbers (other copper circuits in a sheath in the street for example, all transmitting VDSL2 as well).

The PRODUCT that Chorus makes available for ISP's to purchase is the key factor, not the line. Enhanced UBA is the baseline being used, and it is subject to normal Chorus policy and constraints as everything else in the wholesale platform - and the same throttles.

Chorus is obligated to provide a minimum backhaul between wholesale connection and your ISP's connection point. MINIMUM. NOT MAXIMUM. In the evening when the network starts to load up as more punters use the network.... well, the choke point becomes the other users in your cachement, the investment your ISP has made in gross transmission, and what it's paying Chorus for minimum bandwidth on your particular connection.

All this stuff matters - locally you might get good performance, but collectively, once everyone in an area starts checking out the bad weather in NZ.... slowdown she goes....

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Antoniosk

berrys

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#856148 15-Jul-2013 21:40

Does the installation include knocking holes into the wall so the new jackpoint is in the preferred location?

Say I want the jackpoint installed in a closet where I can have Cat6 cables running to/from and the ETP is 6-7m away.

cbrpilot

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#856160 15-Jul-2013 22:11

solaybro: Additional question, the Telecom website says 'Ultra VDSL speeds can vary depending on the property’s location, the condition of its copper wiring and how busy the local copper network is at a given time.' does that mean that VDSL gets slow during peak or should it be fine?

Have a check of Truenet (https://www.truenet.co.nz/articles/june-2013-broadband-report) - most ISPs do not experience time of day congestion to a huge amount (i.e. most hitting 95% or more) at peak. So in most cases you will get faster speeds from VDSL. Certainly there will not be any limits on speed imposed by the Telecom network.

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BigMal

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#856305 16-Jul-2013 10:49

What's the new jackpoint for? I didn't get a new jackpoint with my Telecom VDSL install.

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#861691 18-Jul-2013 15:49

Did you have a separate jackpoint for ADSL prior to this or did you have plug-in filters at all jackpoints?

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cyril7

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#861706 18-Jul-2013 15:56

BigMal: What's the new jackpoint for? I didn't get a new jackpoint with my Telecom VDSL install.

Hi, depending on how things are layed out in the house and what you are using various phone jacks for it would not be unreasonable that a new jack is installed. Instead an existing jack is just repurposed and rewired to provide a dedicated DSL socket.

Cyril

BigMal

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#861711 18-Jul-2013 16:05

cyril7:
BigMal: What's the new jackpoint for? I didn't get a new jackpoint with my Telecom VDSL install.

Hi, depending on how things are layed out in the house and what you are using various phone jacks for it would not be unreasonable that a new jack is installed. Instead an existing jack is just repurposed and rewired to provide a dedicated DSL socket.

Cyril

Thanks Cyril, from memory I thinks you made my jackpoint the dedicated outlet for DSL.

cyril7

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#861716 18-Jul-2013 16:16

Yep that would have to be, otherwise its a 100% fail.

Cyril

lchiu7

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#862503 20-Jul-2013 10:28

I had an interesting installation.

Up till now I had DSL installed on my second line in the house (the first line remained with VF/TCL). That second line went to two outlets, one a spare bedroom and one where my office is.

Since the second line is now used for DSL (it was disconnected from VF/TCL) the Chorus guy said he would jumper my first line to the jack in the spare bedroom so that room would have a live phone socket.

He then left my BT jack in the plate since he had no spare RJ45 or RJ11 adapters for the plate. I had been using a RJ11 (from the modem) to BT (to the all jack) for my DSL.

He actually wanted to put my master filter in the socket in the wall but there was no room and had to put it in the ETP.

After all the wiring was done, there was a ground loop which meant undoing everything. He then discovered that my second line actually went to the bedroom first and then to my office. So he wired the primary pair (my TCL/VF phone line) to the jack and directly connected the second pair to my office outlet.

Anyway after all that, the VDSL worked fine.

The whole operation took about 2 hours and he had a newbie with him whom he was showing the ropes.

Certainly worth the $99 that I had to pay and somebody on another forum was complaining about the cost.

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morrisk

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#862513 20-Jul-2013 11:06

VDLS installed this morning - Chorus technician phoned from the exchange - did not visit.

I had all the necessary setup so just a matter of him doing something at the exchange and I swopped the modem over to the new one, put it into bridge mode, reset my router and that was it. I live in a CBD apartment with cat5 cabling so no issues with that.

Now just fine tuning my network - speeds have improved both up and down so happy with that.

AKLWestie

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#862616 20-Jul-2013 15:19

morrisk, what sort of speed are you getting?

simplestuff

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#867349 28-Jul-2013 13:25

Had mine installed 10 days ago Am using windows 8.1 dropps of connetyion after a couple of minutes have to restart speed is around 15.0 upload less than 1.0

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