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Forums › Spark New Zealand (including Skinny and BigPipe) › Is this typical daytime Telecom international speeds?
lchiu7

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#126848 22-Jul-2013 11:26
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At home today because of the quake and noticed that international speeds were not that flash.

This is typical of what I am getting from the US West Coast



And this



As an aside it makes watching Netflix almost impossible with the amount of buffering taking place.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.

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PeterReader
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  #863434 22-Jul-2013 11:26
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

 

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Inphinity
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  #863459 22-Jul-2013 11:49
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Getting similar results with TelstraClear fibre atm, so suspect it's an issue with international bandwidth, not Telecom-specific.


Cameron1991
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  #863498 22-Jul-2013 12:47
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Having no issue from Christchurch atm, speeds are the same as usual.



lchiu7

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  #863504 22-Jul-2013 12:51
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Maybe it's a Wellington thing with the earthquake?




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.

Yyrael
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  #863746 22-Jul-2013 17:35
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lchiu7: Maybe it's a Wellington thing with the earthquake?




Plausible, I all Exchanges are locked down in Wellington while they are assessed by engineers and there may be high stress on network elements with everyone trying to contact people + potential network damage meaning traffic is being rerouted.

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