What are these bonus free minutes I just got??

Forums › Spark New Zealand (including Skinny and BigPipe) › What are these bonus free minutes I just got??

old3eyes

9119 posts

Uber Geek

Subscriber

#131113 9-Oct-2013 15:59

I added $20 to one of my Telecom prepayed SIMs and saw this when I logged in

"FREE Telecom Calling

FREE Telecom Calling for 1 month View details

You have used 2 min's"

When I click on the link to view details it takes ne to a standard prepay info page.

Does anyone know how many free minutes.. minutes, Hours??

Regards,

Old3eyes

eXDee

4032 posts

Uber Geek

Trusted

#911486 9-Oct-2013 16:37

Perhaps you've stumbled across an upcoming promo?

Yyrael

222 posts

Master Geek

Trusted

#911518 9-Oct-2013 17:37

There is a system that randomly gives out rewards to people however it usually texts you to advise this to my knowledge.
I would give *123 they should be able to clarify.

old3eyes

9119 posts

Uber Geek

Subscriber

#913745 11-Oct-2013 16:20

Well I tried to call *123 but after several attempts to get a live person I gave up. From tests it appears to be free to a landline and Telecom cell fone. No idea how many minutes.

I know Telecom ran these topup rewards programs up until about 2 years ago but have no heard of any since then. Oh well as eXDee says above. "Perhaps you've stumbled across an upcoming promo?"

Regards,

Old3eyes

HotDogBreath

90 posts

Master Geek

#913766 11-Oct-2013 17:19

A group of customers got this in error when they topped up. Instead of removing it, its become a treat.
The prepay helpdesk should know about this.

old3eyes

9119 posts

Uber Geek

Subscriber

#913799 11-Oct-2013 18:37

Thanx for the feed back..

Regards,

Old3eyes

old3eyes

9119 posts

Uber Geek

Subscriber

#926920 4-Nov-2013 11:30

Looks as though the Telecom website has caught up

"Effective 7 October 2013
Renewal valid until 7 November 2013

FREE Telecom Calling for 1 month FREE Telecom Calling for 1 month
FREE Calling Telecom mobiles and any NZ landline
Renews Top up $20 or more and get 1 month FREE calling for the time you topped up.
After 1 month your FREE calling will stop unless you Top up $20 or more.
FREE Telecom calling minutes can be used anytime of the day to Telecom mobiles and NZ landlines
Terms & Conditions for FREE Telecom Calling
Fair use policy applies. Terms and Conditions apply.
FREE Calling offer to Telecom Mobiles and NZ landlines for 1 month ends 31st January 2014"

Still no idea on how many free minutes..

Regards,

Old3eyes

Bung

6477 posts

Uber Geek

Subscriber

#926927 4-Nov-2013 11:56

old3eyes: Fair use policy applies. Terms and Conditions apply.
FREE Calling offer to Telecom Mobiles and NZ landlines for 1 month ends 31st January 2014"

Still no idea on how many free minutes..

When the deal is "as long as you top up $20 or more before or on the 31st January you will get 1 month of FREE calling." I would expect that the number of minutes would only depend on "Fair use" during the month.

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old3eyes

9119 posts

Uber Geek

Subscriber

#926939 4-Nov-2013 12:16

Bung:
old3eyes: Fair use policy applies. Terms and Conditions apply.
FREE Calling offer to Telecom Mobiles and NZ landlines for 1 month ends 31st January 2014"

Still no idea on how many free minutes..

When the deal is "as long as you top up $20 or more before or on the 31st January you will get 1 month of FREE calling." I would expect that the number of minutes would only depend on "Fair use" during the month.

Yep. That was my guess as well..

Regards,

Old3eyes