Slow speeds - dial up like

Forums › Spark New Zealand (including Skinny and BigPipe) › Slow speeds - dial up like - not over cap

SilverwolfNZ

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#138209 24-Dec-2013 23:18

https://www.speedtest.net/my-result/a/684482193

Hey guys, so I'm at my parents in central otago at the moment. When they first moved here their internet was fine and could download at 500kB/s easy, and handle multiple people on the connection.

However as of the past month is been terribly slow and you cannot do things on more than one tab without it lagging and loading as slow as dialup. This also happens when more than one computer is being used.

Modem connection is at 7000/600 respectively and attenuation and snr are at acceptable levels. A new modem has also been tried to no avail, I contacted peter and he was running a line test but I think he's since gone on holiday.

Here's a speed test when everything is alright.

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'That VDSL Cat'
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#957110 24-Dec-2013 23:23

area? sounds like a conklin..

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l43a2

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#957113 24-Dec-2013 23:28

if you can post a general area can check if its a conklin

michaelmurfy

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#957114 24-Dec-2013 23:30

Sounds like an Alcatal 7300 - My parents are connected to one, people are home for the holiday and our internet slows to a crawl during peak times.

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SilverwolfNZ

62 posts

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#957119 24-Dec-2013 23:44

Its an ASAM as peter informed me.

michaelmurfy

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#957124 24-Dec-2013 23:52

SilverwolfNZ: Its an ASAM as peter informed me.

There's your answer :) 16mbit shared with approx 30 people = congestion++

Holidays seem to add to the congestion for some odd reason!

SilverwolfNZ

62 posts

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#957126 25-Dec-2013 00:06

michaelmurfy:
SilverwolfNZ: Its an ASAM as peter informed me.

There's your answer :) 16mbit shared with approx 30 people = congestion++

Holidays seem to add to the congestion for some odd reason!

Are you serious? only 16mbit shared with 30 people? What is this.......*** to be honest.

l43a2

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#957127 25-Dec-2013 00:08

i mean if you wish you can shell out for a fiber connection to the area, and some cabinets :P if you got a spare million or 4

SilverwolfNZ

62 posts

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#957129 25-Dec-2013 00:13

l43a2: i mean if you wish you can shell out for a fiber connection to the area, and some cabinets :P if you got a spare million or 4

Funny you say that...they were laying fibre under the roads here in the country. Not that its connected to anything at present, just putting them under the roads of where they're going to go.

hio77

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#957132 25-Dec-2013 00:29

SilverwolfNZ:
michaelmurfy:
SilverwolfNZ: Its an ASAM as peter informed me.

There's your answer :) 16mbit shared with approx 30 people = congestion++

Holidays seem to add to the congestion for some odd reason!

Are you serious? only 16mbit shared with 30 people? What is this.......*** to be honest.

unfortunately, theres not that much you can do about it iver...

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Ragnor

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#957154 25-Dec-2013 04:58

SilverwolfNZ: Its an ASAM as peter informed me.

If it's pretty rural then the population density will mean there is no incentive to Chorus to upgrade it, they will make a loss or not make back the investment in a sufficient time frame.

It's possible it could be upgraded under the RBI
http://www.chorus.co.nz/rural-broadband-initiative

Otherwise look for a local wireless provider.

sbiddle

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#957187 25-Dec-2013 09:36

SilverwolfNZ:
michaelmurfy:
SilverwolfNZ: Its an ASAM as peter informed me.

There's your answer :) 16mbit shared with approx 30 people = congestion++

Holidays seem to add to the congestion for some odd reason!

Are you serious? only 16mbit shared with 30 people? What is this.......*** to be honest.

Just be thankful you're not on a Conklin with 1/2 that!

There is a lot more at play here.

a) The RBI rollout is seeing many ASASMs and Conklin's replaced with ISAMS
b) In many areas this can't be done because getting fibre to an area is simply not cost effective. Simply adding more E1's for backhaul is not really an option.
c) In areas that aren't seeing an ISAM, RBI Wireless becomes the regulated offering for broadband
d) For an upgrade to occur somebody needs to pay. There are many thousands of rural customers who are provided a service at a loss which is currently funded by the TDL levies. Many people have made it pretty clear they don't think it's reasonable for Chorus to make a profit which makes you really question what motive there is for Chorus to even look at upgrading any of the several hundred ASAMs and Conklin's that will remain after RBI is complete.

Backhaul isn't necessarily the root cause of the problem here. ATM based UBA offerings have the Commerce Commission 32kbps per user handover dimensioning in place. This can mean a sub standard internet experience even if the backhaul on your ASAM or Conklin isn't saturated. If it wasn't for the fact Chorus provide a EUBA product at present that significantly exceeds the Commerce Commission regulated offering I suspect a lot of people everywhere across NZ would see similar issues.

Cbfd

307 posts

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#957200 25-Dec-2013 10:33

An assm is 8xE1 shared with up to 120 users

johnr

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#957223 25-Dec-2013 11:31

Some have half that capacity

kyhwana2

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#957224 25-Dec-2013 11:31

That speed doesn't look like dial up to me.. (Looks like it's ~20x faster than dialup).
As other's have said, you're probably being limited by the backhaul from the cabinet/exchange.

SilverwolfNZ

62 posts

Master Geek

#957227 25-Dec-2013 11:39

kyhwana2: That speed doesn't look like dial up to me.. (Looks like it's ~20x faster than dialup).
As other's have said, you're probably being limited by the backhaul from the cabinet/exchange.

Its more than if you try to use more than one browser window then everything goes to dial-up like speed, using more than one computer is non-existent.

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