Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




127 posts

Master Geek


# 143748 25-Apr-2014 15:54
Send private message

Hi there,
I have recently switched to Telecom Fibre30 - originally I was on ADSL2+

The installation has gone fine and the supplied Huawei modem works fine too - I am able to surf the internet.

However, I have a Asus DSL-N66U modem which I very much want to continue using - apparently the modem is fibre ready but I am really struggling to configure it to make it work.

I have read a number of other threads in the forum of people having similar problems who have decided to use the supplied modem or go out and buy another - I would prefer to do neither.

My modems firmware is updated to version 1.0.7.0 which apprently includes Telecom NZ in the release notes.

Can anyone help? Screenshots below

Cheers, Karl






I have tried the follow settings to no avail:
MTU - 0
IPv4 settings - automatic
Password - password and telecom1
Enable PPPoE Relay - dsiabled
Enable firewall - Yes
DSL modulation - VDSL2

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 1031195 25-Apr-2014 16:11
Send private message

can you make the WAN configuration image bigger, or provide a direct link? its a little hard to read.


i see your also configuring for VDSL in your last image, why are you configuring DSL at all, if your on fiber?




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




127 posts

Master Geek


  # 1031198 25-Apr-2014 16:21
Send private message

Hi there,
Concerning the last page being configured for DSL - well as I said, I was previously on ADSL2+ If any of these settings need to change, please let me know.

As for the WAN page :

https://cdn.geekzone.co.nz/imagessubs/a32b4c2f1bdc5dda9311ee18a4936484.jpg 

Hopefully you can click on this and see the full sized image.

Cheers.

 
 
 
 


916 posts

Ultimate Geek


  # 1031205 25-Apr-2014 16:38
One person supports this post
Send private message

As far as I am aware these can not be used with UFB as they do not do VLAN 10 tagging on the WAN port.

The spec says ADSL, VDSL and fibre, which is true, however not all fiber uses VLAN10 tagging.

To be honest you are better off using the supplied router, it was designed for the job.

John





I know enough to be dangerous




127 posts

Master Geek


  # 1031237 25-Apr-2014 17:06
Send private message

That's odd - some people have said that they have been able to get it working, and there is a field for VLAN ID (which is set to 10). 

If these modems cannot be used for UFB then I afraid I am going to be taking it back to the people I purchased it off - because I believe this has been sold under false pretenses - I specifically asked if the modem would work on Telecom Fibre and was told yes it would.

1257 posts

Uber Geek

Subscriber

  # 1031242 25-Apr-2014 17:16
Send private message

Have you compared all the settings to those of the Huawei?

Have you asked Telecom support to assist - they should be able to offer some help even if you are not using the default device...






.



127 posts

Master Geek


  # 1031243 25-Apr-2014 17:24
Send private message

Have you compared all the settings to those of the Huawei? YES 

Have you asked Telecom support to assist - they should be able to offer some help even if you are not using the default device...

Have called them and they told me that they would refer my situation to their team leader who should call me today - they did not (probably because it is a bank holiday).

I plan to call both Telecom and Asus NZ on Monday.

386 posts

Ultimate Geek


  # 1031251 25-Apr-2014 17:42
Send private message

I have my HG630b running in Bridged Mode with a TP-Link Gargoyle-running router. Seems to be working despite the fact that Gargoyle cannot do VLAN tagging so that may be an option. (Telecom & Chorus UFB)

 
 
 
 


916 posts

Ultimate Geek


  # 1031278 25-Apr-2014 18:00
One person supports this post
Send private message

To confuse the issue not all UFB providers require VLAN10 tagging. Not all Fibre providers do UFB.
You could ask telecom to remove the VLAN10 tagging, I believe some providers will do this, I don't know if Telecom do this or not I don't know.
There may be a firmware update required that is no listed, I know this is the case for a Ubiquiti router, the retailer may be able to help you.

regards
John




I know enough to be dangerous


28560 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1031283 25-Apr-2014 18:11
One person supports this post
Send private message

Telecom don't offer the ability to offered an untagged uni (ie remove the VLAN10 requirement).

Chorus (and all LFCs) have the ability to offer this, but some RSPs won't be able to accommodate this in their network setup.




725 posts

Ultimate Geek

Trusted
Spark NZ

  # 1031316 25-Apr-2014 18:54
Send private message

I think that this is not the first time that someone has tried to use this brand of CPE with Telecom UFB and it is coming up short.
The settings you have appear to be mostly correct - you should set the IPv4 settings to get the IP and DNS automatically.

The Broadband helpdesk will not be able to help you any further I would say - it's not a device that Telecom supports or knows anything about, and cannot guarantee that it will work on our network.  All they will give you is the settings you require.  I.e.

WAN Vlan tagging on, VLAN ID 10, .1p=0
PPPoE
Username: user@xtrabb.co.nz
Password: password

(actually username and password don't really matter, but it doesn't hurt to have them in the correct format).

I would suggest plugging your PC into the WAN port and doing a wireshark capture for a couple of minutes and posting the results here, but I seem to recollect that Windows strips the vlan tags (if they are there at all) before winpcap actually sees the frames, so thiswould not help.
If I were you I'd call Asus and request their assistance to configure their device that they say will work on our network. 




My views are my own, and may not necessarily represent those of my employer.


2547 posts

Uber Geek


  # 1031324 25-Apr-2014 19:19
Send private message

kapitikarl: 
My modems firmware is updated to version 1.0.7.0 which apprently includes Telecom NZ in the release notes.


It does include Telecom NZ - it includes a profile to configure VDSL settings for Telecom NZ. 

20 posts

Geek


  # 1031325 25-Apr-2014 19:24
Send private message

Hi there

As an ex DSL-N66U user, I have to sadly tell you that this modem does not work with Telecom Fibre.

I have posted a similar topic in this forum (http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=143579) and I even called Telecom/ASUS for support but no solution.

Technically this modem should work because it supports fibre. But I tried multiple settings for 2 days straight and still can't figure out the problem. I assumed that this modem just doesn't support Telecom fibre (or no VLAN tagging).

I returned the DSL-N66U for an AC66U and it works perfectly. In theory you don't need a "modem" (ONT is basically your fibre modem), you just need a router that support VLAN tagging.

The shop I bought it from said I can also use Netgear NightHawk but I ended up with AC66U because I like ASUS and I heard nice thing about AC66U in terms of third party firmware support...etc.

Anyway, I hope my reply helps you in some way :)



127 posts

Master Geek


  # 1031329 25-Apr-2014 19:40
Send private message

Thanks for all your help. Yes noobstick I read you forum message - I just dont have the luxury of buying a new modem.

After spending nigh on $300 for this asus only 6 weeks ago, I want to get my money's worth. I will try Asus and then see if I can get an exchange from the shop I bought it from.

Thanks everyone for your help - keep throwing any suggestions if anything new occurs.

20 posts

Geek


  # 1031399 25-Apr-2014 23:10
Send private message

kapitikarl: Thanks for all your help. Yes noobstick I read you forum message - I just dont have the luxury of buying a new modem.

After spending nigh on $300 for this asus only 6 weeks ago, I want to get my money's worth. I will try Asus and then see if I can get an exchange from the shop I bought it from.

Thanks everyone for your help - keep throwing any suggestions if anything new occurs.


Well I exchange my DSL-N66U for my current AC66U, so I am sure you can return your N66U for something else.




127 posts

Master Geek


  # 1031400 25-Apr-2014 23:19
Send private message

Although I still have the receipt - I do not have the box anymore. I hope you are right.

 1 | 2
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.