Telecom combo discount query

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sep11guy

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#143817 28-Apr-2014 14:12

Hi ,

I want to know , if i was on a existing telecom broadband and landline plan , ( over $85 ) will i get the $10 discount on the prepaid $19 pm plan ?

in other words, if i want to add a $19 plan onto a home ( phone and net ) connection, will it essentially drop to $19- $10 = $9

I tried to find this info online, but nowere i can find were to add this on my account,

does this have to be done instore or can it be done online?

Can telecom techs pls help ,

Thanks,

PeterReader

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#1032562 28-Apr-2014 14:12

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

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- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

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Batman

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#1032578 28-Apr-2014 14:16

That's my plan too.

Inphinity

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#1032581 28-Apr-2014 14:17

I believe you need to be on an Ultra Mobile plan ($39/month or higher) to get the $10 discount...

sep11guy

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#1032582 28-Apr-2014 14:18

joker97: That's my plan too.

so my question is , r u paying just $9 for your mobile.

can yu pls confirm, cuz i wouldnt mind trying telecom, cuz vodafone wont gimme any such deals.

sep11guy

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#1032583 28-Apr-2014 14:20

Inphinity: I believe you need to be on an Ultra Mobile plan ($39/month or higher) to get the $10 discount...

ok, is their a specific page which states this clearly. can some one provide a telecom website link please?

Inphinity

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#1032593 28-Apr-2014 14:25

sep11guy:
ok, is their a specific page which states this clearly. can some one provide a telecom website link please?

I don't know, but I'm just looking at the basic wording
"($10 off with an eligible Telecom Ultra Mobile on the same account)"
and that the cheapest Ultra Mobile plan is $39/month. The $19 plan is Smart One Bill.