Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




9 posts

Wannabe Geek


Topic # 145336 15-May-2014 11:58
Send private message

I have upgraded to an ADSL 2+ modem but my download speed doesn't seem to have changed.

- Plan is with Telecom
- I do have a master splitter installed.
- Located in Dunedin.
- The Chorus map tool says I am in a 10 Mbps broadband area
- Modem is a TP-Link w8970

The sync speed seems pretty low as does the actual download speed. Is this speed normal given my SNR and attenuation? If not how can i increase it?

thanks




Create new topic
5362 posts

Uber Geek
+1 received by user: 225

Trusted
Geekzone
Subscriber

  Reply # 1045443 15-May-2014 11:58
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



42 posts

Geek
+1 received by user: 4


  Reply # 1045508 15-May-2014 12:47
Send private message



 


For comparative purposes.

 
 
 
 


3269 posts

Uber Geek
+1 received by user: 621


  Reply # 1045885 15-May-2014 22:22
Send private message

ADSL1 profile?

'That VDSL Cat'
6421 posts

Uber Geek
+1 received by user: 1225

Trusted
Spark
Subscriber

  Reply # 1045887 15-May-2014 22:29
Send private message

given your attenuation, it looks about right. give or take a bit for line quality.


as you already have a filter installed, your probably already set for as fast as you can get.


i find it interesting that your on a 9db SNR however.. are you SNR tweaking?




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


635 posts

Ultimate Geek
+1 received by user: 163

Trusted
Spark NZ

  Reply # 1045890 15-May-2014 22:42
One person supports this post
Send private message

quickymart: ADSL1 profile?

 

Def not.  The modem reports in the screenshot above that it is sync'ed to the DSLAM using ADSL2+ modulation.

 

As everyone will say in this forum it's going to be one of the things:
1) Distance from your exchange/cabinet
2) Faulty/substandard wiring in your home
3) Faulty wiring external to your home (i.e. within the Chorus network)

If you PM me your line number I'll take a peek to see what we can see from this end.






My views are my own, and may not necessarily represent those of my employer.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10


Garmin introduce Garmin vivoactive 3
Posted 1-Sep-2017 18:38


Kiwibank wastes $90 million on software – Reseller News
Posted 1-Sep-2017 13:45



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.