Hi there
I understand Telecom changed the way they support interest free handset's so that now you have to have an active account and therefore they applied the minimum 15 anytime charge of $3.
My issue is that now it is costing me $3 a month for a supposedly interest free handset. This change occurred in March 2014 after I put the Iphone 5s on my home account in Oct/Nov 2013.
I do not require a mobile account due to an existing corporate account. So I just pay off the phone over 24 months. I have done this previously for an Iphone 4s
Telecom can you please advise how I can have this fee removed as I did not request the account and I do not need it. Over the term of the deal it is costing me $60 and to no value to me... and the phone is therefor not interest fee as it was before march.
Look forward to your assistance as when I tried talking to a shop assistant their hands were tied.
Regards
Gareth