Telecom DNS servers Down

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rileypriddle

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Topic # 148591 24-Jun-2014 11:24

Hi Everyone

Is anyone experiencing any issues with telecoms dns, i've switched to Google's dns for the mean time but would prefer to use telecoms.

Pinging 122.56.237.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 122.56.237.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Pinging 122.56.237.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 122.56.237.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Regards Riley

Im on UFB 100/50 located in Lower Hutt

1 | 2

Hammered
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Reply # 1073302 24-Jun-2014 11:29

Looks like we're having trouble in Auckland as well. Currently with a customer on a VDSL connection with issues that appear to be DNS related. Will check it out and log a fault shortly once we get to that part of the job.

macuser

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Reply # 1073307 24-Jun-2014 11:38

Websites are working fine for me

ALTRON

486 posts

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Reply # 1073308 24-Jun-2014 11:38

yeah having issues with a few sites here in Wellington too.

Fibre connection

wasabi2k

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Reply # 1073316 24-Jun-2014 11:46

I see no reply from Pings from a Telecom VDSL connection in West Auckland.

DNS resolution works intermittently.

nslookup for www.geekzone.co.nz

ns1.xtra.co.nz
1 second - reply
timeout
timeout
1 second - reply

ns2.xtra.co.nz
timeout
1 second - reply
timeout
timeout

8.8.8.8 (google dns)
instant reply
instant reply
instant reply

tracert -d ns1.xtra.co.nz
Tracing route to ns1.xtra.co.nz [122.56.237.1]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.10.1.253
2 31 ms 26 ms 23 ms 222.152.45.49
3 22 ms 23 ms 22 ms 122.56.238.226
4 * * * Request timed out.
5 ^C

tracert -d ns1.xtra.co.nz
Tracing route to ns2.xtra.co.nz [210.55.111.1]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.10.1.253
2 22 ms 22 ms 22 ms 222.152.45.49
3 51 ms 41 ms 41 ms 122.56.238.242
4 * *

tracert -d 8.8.8.8
Tracing route to 8.8.8.8 over a maximum of 30 hops

1 2 ms 1 ms 1 ms 10.10.1.253
2 23 ms 31 ms 24 ms 222.152.45.49
3 22 ms 22 ms 22 ms 203.96.66.22
4 21 ms 22 ms 21 ms 203.96.66.21
5 22 ms 22 ms 21 ms 122.56.127.17
6 44 ms 44 ms 49 ms 202.50.232.14
7 47 ms 44 ms 45 ms 202.50.232.242
8 56 ms 46 ms 46 ms 202.50.237.194
9 45 ms 46 ms 45 ms 72.14.237.21
10 45 ms 45 ms 45 ms 8.8.8.8

Trace complete.

tigercorp

619 posts

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Reply # 1073317 24-Jun-2014 11:47

Hmmphh looks like I edited my post out of existence.

Intermittent dns weirdness on VDSL is still happening to random sites, google, geekzone, stuff, nzherald.

Must be my cue for lunch...

tigercorp

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Reply # 1073319 24-Jun-2014 11:48

Telecom's dns servers don't reply to ping - http://help.telecom.co.nz/app/answers/detail/a_id/1274/~/what-are-telecoms-dns-servers%3F

freitasm

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Reply # 1073320 24-Jun-2014 11:49

One person supports this post

macuser: Websites are working fine for me

Most likely your CPE has cached DNS entries... Try some site you never visited before.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management |

jay63

40 posts

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Reply # 1073324 24-Jun-2014 11:50

Also having issues with VDSL in Auckland. When using Google DNS (or UnoTelly) seems to work fine. Otherwise random slow, unavailable websites and email issues.

Let's get fixed Telecom NZ.

wasabi2k

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Reply # 1073341 24-Jun-2014 12:12

tigercorp: Telecom's dns servers don't reply to ping - http://help.telecom.co.nz/app/answers/detail/a_id/1274/~/what-are-telecoms-dns-servers%3F

Good to know, however DNS resolution is intermittent, which I suspect is the issue.

Load issue?

old3eyes

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Reply # 1073347 24-Jun-2014 12:21

That would account for some sites at work giving a not found message or real slow to load.

Regards,

Old3eyes

wasabi2k

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Reply # 1073381 24-Jun-2014 12:45

Chrome is really good for that - you can see it stuck on "Resolving Host" in the status bar.

timmmay

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Reply # 1073446 24-Jun-2014 14:07

Temporarily change to google dns - 8.8.8.8 backup 8.8.4.4.

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