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If you are posting regarding DSL speeds please check that
- you have reset your modem and router
- your PC (or other PCs in your LAN) is not downloading large files when you are testing
- you are not being throttled by your ISP due to going over the monthly cap
- your tests are always done on an ethernet connection to the router - do not use wireless for testing
- you read this topic and follow the instructions there.
Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:
- Your ISP and plan
- Type of connection (ADSL, ADSL2, VDSL)
- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
- Your general location (or street)
- If you are rural or urban
- If you know your connection is to an exchange, cabinet or conklin
- If your connection is to a ULL or wholesale service
- If you have done an isolation test as per the link above
Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.
A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.
I recommend you read these two blog posts:
- Is your premises phone wiring impacting your broadband performance? (very technical)
- Are you receiving a substandard ULL ADSL2+ connection from your ISP?
I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.
These links are referral codes: Sharesies | Mighty Ape
ravg: So I've been on the phone with Telecom about this, and after running a line test, they say there's nothing wrong with my line. Does this mean there's a problem with the Technicolor router they've given me? Is anyone else facing issues with constant dropouts?
l43a2: do you have Windows 8.1?
sbiddle: What is dropping out? Wireless or DSL? How are you connected? Ethernet or wireless?
joker97: what router model?
joker97: You need to manually set your dns in your laptop. But I'm not sure if that's your problem
Ask a telecom rep to give you a new router free (because of the Technicolor and 8.1 incompatibility) and see if it is any better
joker97: They will. The new one is a huawei. Mother of all fixes. But as I said I'm not sure if that's your problem. Maybe your laptop Wi-Fi hardware is faulty?
Sorry I'm just guessing here I'm not as technically educated this is beyond me
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