Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


311 posts

Ultimate Geek
+1 received by user: 11


Topic # 148990 7-Jul-2014 19:11
Send private message

Hi guys

Has Telecom started shaping?

 

 

 

Since last night, spotify has been buffering badly, and that's never happened before.

 

 

 

I thought it was my phone, and I reflashed, only to find the following morning, that it was also funny on my Desktop too.

 

Also noticed on some video websites, the video buffers frequently, and where as on past occasions, it's never done that.


 

Has the shaping started, or must I investigate the wiring, and setting of the equipment at home?

 

Here's my line stats, and I can guarentee you that it's not my line speed.

 

 

 

 

Downstream line rate (kbit/s)

 

36599

 

 

 

Upstream line rate (kbit/s)

 

10351

 

 

 

 

 

 

Spotify worked on a 384kb ADSL line in South Africa, without any buffering, so I know it's not because of my line speed.

 

 

 

If Telecom is shaping trafic, especially spotify, it's ludacris, considering they offer the premimum package as part of their Deals.

Can someone look into it.

 

 

 

Thanks

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
5519 posts

Uber Geek
+1 received by user: 248

Trusted
Geekzone
Lifetime subscriber

  Reply # 1082649 7-Jul-2014 19:11
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



Mad Scientist
18616 posts

Uber Geek
+1 received by user: 2365

Trusted
Lifetime subscriber

  Reply # 1082661 7-Jul-2014 19:14
Send private message

i am not on unlimited and peak traffic is really bad. i think it's your unlimited neighbour hurting the speeds

66 posts

Master Geek


  Reply # 1082703 7-Jul-2014 19:40
Send private message

Twitch is very bad tonight, routing through Singapore which is always congested doesn't help but tonight is particularly bad, liveleak videos dont load for me as well, youtube is fine

 

 

 


1477 posts

Uber Geek
+1 received by user: 464

Trusted

  Reply # 1082708 7-Jul-2014 19:45
Send private message

there seems to be a major issue with traffic going into the Asia Region for Telecom customers getting near dialup speeds






311 posts

Ultimate Geek
+1 received by user: 11


  Reply # 1082714 7-Jul-2014 19:58
Send private message

Update,

 

 

 

I connected my phone through a NZ VPN, and spotify seems to be working.

 

Had reports of people having issue with p**nhub, videos just buffer, and I won't be testing if that's resolved.

So certainly an internet issue.

622 posts

Ultimate Geek
+1 received by user: 121


  Reply # 1082733 7-Jul-2014 20:09
Send private message

It's running like a dog for me too to liveleak.com and speedtest to Bangkok. I'm not on unlimited, and in Invercargill.

Ping's don't seem that bad though that's the strange part.

1477 posts

Uber Geek
+1 received by user: 464

Trusted

  Reply # 1082737 7-Jul-2014 20:16
Send private message

yea the internode network for some reason is going at a crawl 




622 posts

Ultimate Geek
+1 received by user: 121


  Reply # 1082738 7-Jul-2014 20:17
Send private message

It's effecting access to geekzone too.

Tried doing a speed test to Internode in Syndney, getting a whopping 160Kbps.

Telecom status page of course is useless.



311 posts

Ultimate Geek
+1 received by user: 11


  Reply # 1082739 7-Jul-2014 20:18
Send private message

kiwirock: It's running like a dog for me too to liveleak.com and speedtest to Bangkok. I'm not on unlimited, and in Invercargill.

Ping's don't seem that bad though that's the strange part.

 

 

 

Yip, that's the strange part.

 

 

 

Usually when I suspect something's out of action, I jump onto things straight away but becuase all seemed normal ping wise, I suspected nothing.

 

Was only this evening when I started investigating why.

622 posts

Ultimate Geek
+1 received by user: 121


  Reply # 1082744 7-Jul-2014 20:27
Send private message

I'm getting a whopping 6Kbps to download a test file from internode in Sydney.

http://mirror.internode.on.net/pub/test/100meg.test

Trace route shows 92ms:

  1    <1 ms    <1 ms    <1 ms  172.27.51.254
  2    <1 ms    <1 ms    <1 ms  172.27.55.254
  3     *        *        *     Request timed out.
  4    61 ms    49 ms    50 ms  mdr-ip20e-int.msc.global-gateway.net.nz
66.22]
  5    51 ms    49 ms    49 ms  ae0-10.akbr6.global-gateway.net.nz [203.
]
  6    49 ms    49 ms    49 ms  ae5-2.akbr7.global-gateway.net.nz [210.5
3]
  7    50 ms    49 ms    49 ms  ae1-10.tkbr12.global-gateway.net.nz [202
37]
  8    73 ms    73 ms    73 ms  xe4-1-0.sebr1.global-gateway.net.nz [122
90]
  9    73 ms    72 ms    76 ms  ae1-10.sebr2.global-gateway.net.nz [202.
42]
 10    73 ms   100 ms    76 ms  as4739.syd.equinix.com [202.167.228.20]
 11    93 ms    93 ms    94 ms  ae3.cr1.mel8.on.ii.net [150.101.33.27]
 12    93 ms    92 ms    92 ms  ae0.cr1.mel4.on.ii.net [150.101.33.10]
 13    92 ms    92 ms    92 ms  ae1.cr1.adl2.on.ii.net [150.101.33.41]
 14    93 ms    93 ms    93 ms  ae0.cr1.adl6.on.ii.net [150.101.33.3]
 15    94 ms    93 ms    93 ms  te7-2.cor1.adl6.on.ii.net [150.101.225.2
 16    92 ms    92 ms    93 ms  mirror.internode.on.net [150.101.135.3]

It does seem like traffic shapping or lower priority traffic giong extremely slllloooow.


133 posts

Master Geek
+1 received by user: 41


  Reply # 1082755 7-Jul-2014 20:39
Send private message

It's not traffic shaping, its some sort of fault - because no matter what protocol im using as soon as I hit Internode im getting major speed issues down to 10kbps. 
All other handovers are fine. 

And nope, Telecom are not shaping the Unlimited plan, and this is affecting all plans ( have connections on other plans which are all affected). 

2504 posts

Uber Geek
+1 received by user: 932

Subscriber

  Reply # 1082784 7-Jul-2014 20:49
Send private message

I am on unlimited fibre and seems reasonable... I am getting 4MB/s from the 100meg test kiwirock linked above. Only getting about 41/28 on speedtest to Internode Sydney though (95/42 to Telstra Sydney). So looks like issues outside Telecom's core network, possibly with an upstream peer?




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

290 posts

Ultimate Geek
+1 received by user: 29


  Reply # 1083747 7-Jul-2014 22:32
Send private message

I'm on the 500GB plan and the peak traffic is horrible.

Twitch and nicovideo aren't even loading for me.

Apparently my friend on Telecom UFB has no problems on his connection, I'm guessing it's just the VDSL pool having problems.

281 posts

Ultimate Geek
+1 received by user: 18


  Reply # 1083749 7-Jul-2014 22:37
Send private message

Not working well here either on Telecom ADSL2 (Unlimited)

3711 posts

Uber Geek
+1 received by user: 782


  Reply # 1083751 7-Jul-2014 22:44
Send private message

Speedtest to Bangkok, Thailand:


Great upstream, pity about the downstream. This is on VDSL with Xtra.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.