Spotify not counting towards data usage.

Forums › Spark New Zealand › Spotify not counting towards data usage.

Firebreaker

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Topic # 151889 9-Sep-2014 11:09

Hi, with Tmobile US, they have introduced a new change where speed tests and spotify(along with other streaming services) don't count towards your data usage and I see on the Ultra Plan Spotify is free, so why can't Spark have it not count towards your data usage?

PeterReader

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Reply # 1124863 9-Sep-2014 11:09

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

lxsw20

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Reply # 1124880 9-Sep-2014 11:11

Don't know how realistic this is, but it would make me very happy!

Firebreaker

257 posts

Ultimate Geek
+1 received by user: 6

Reply # 1124912 9-Sep-2014 11:42

lxsw20: Don't know how realistic this is, but it would make me very happy!

If T-Mobile did it, maybe we can too?

johntynz

116 posts

Master Geek
+1 received by user: 24

Reply # 1125047 9-Sep-2014 13:58

sounds like a gimmick to get customers? do they provide the premium service free on t-mobile? or just unmeter the data?

Jarsky

133 posts

Master Geek
+1 received by user: 41

Reply # 1125056 9-Sep-2014 14:06

9 people support this post

Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

Firebreaker

257 posts

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+1 received by user: 6

Reply # 1125074 9-Sep-2014 14:31

Jarsky: Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

To be honest, I would be happier with larger data caps as well. Like 750mb, 150 minutes and unlimited texts for $30

Firebreaker

257 posts

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+1 received by user: 6

Reply # 1125075 9-Sep-2014 14:33

johntynz: sounds like a gimmick to get customers? do they provide the premium service free on t-mobile? or just unmeter the data?

I think you have to have a subscription.

johntynz

116 posts

Master Geek
+1 received by user: 24

Reply # 1125092 9-Sep-2014 14:52

Firebreaker:
Jarsky: Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

To be honest, I would be happier with larger data caps as well. Like 750mb, 150 minutes and unlimited texts for $30

http://www.spark.co.nz/shop/mobile/mobile/plansandpricing.html#ppPrepaid

$29 Prepaid pack, 150mins, unlimited txts, however only 500mb's of data.

but it's close

Firebreaker

257 posts

Ultimate Geek
+1 received by user: 6

Reply # 1126770 11-Sep-2014 20:44

johntynz:
Firebreaker:
Jarsky: Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

To be honest, I would be happier with larger data caps as well. Like 750mb, 150 minutes and unlimited texts for $30

http://www.spark.co.nz/shop/mobile/mobile/plansandpricing.html#ppPrepaid

$29 Prepaid pack, 150mins, unlimited txts, however only 500mb's of data.

but it's close

Need 250mb more.

michaelmurfy

Mr Snotty
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Reply # 1126780 11-Sep-2014 21:01

Firebreaker:
johntynz:
Firebreaker:
Jarsky: Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

To be honest, I would be happier with larger data caps as well. Like 750mb, 150 minutes and unlimited texts for $30

http://www.spark.co.nz/shop/mobile/mobile/plansandpricing.html#ppPrepaid

$29 Prepaid pack, 150mins, unlimited txts, however only 500mb's of data.

but it's close

Need 250mb more.

Skinny has 1gb I believe however no Spotify ;) you can't win.

Data is not too expensive anyway.

Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

Firebreaker

257 posts

Ultimate Geek
+1 received by user: 6

Reply # 1126819 11-Sep-2014 22:00

michaelmurfy:
Firebreaker:
johntynz:
Firebreaker:
Jarsky: Because T-Mobiles growth this year alone, is more than Sparks or Vodafones entire subscription base?
Economically T-Mobile has a much larger customer base.
This sort of offer has the potential to put much more load on a networks cell towers.
Spotify probably dont have any CDN's in NZ, so probably a large increase in international data as well.

Spark already offers you a Spotify premium subscription for free, LTE at no additional charge, and 1gb/day of free wifi access.
If they're going to offer more, id rather have an increase in my data allowance so I can use it on what i want, than unmetered Spotify.

To be honest, I would be happier with larger data caps as well. Like 750mb, 150 minutes and unlimited texts for $30

http://www.spark.co.nz/shop/mobile/mobile/plansandpricing.html#ppPrepaid

$29 Prepaid pack, 150mins, unlimited txts, however only 500mb's of data.

but it's close

Need 250mb more.

Skinny has 1gb I believe however no Spotify ;) you can't win.

Data is not too expensive anyway.

But 1GB is nice...