Signed up for broadband online, how long for a confirmation email?

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Forums › Spark New Zealand (including Skinny and BigPipe) › Signed up for broadband online, how long for a confirmation email?

throbb

675 posts

Ultimate Geek

#153551 30-Sep-2014 16:49

Hi,

I filled in the online application for broadband on Saturday and it said I would have confirmation within 24 hours. Even taking the weekend into account its way past 24 hours.

How long does it normally take?

Thanks

sidefx

3711 posts

Uber Geek

Trusted

#1144393 30-Sep-2014 16:59

If it said 24 hours and you haven't heard anything, then I'd ring them. If there's one thing I've learned from previous changes of ISP: always follow up anything where you're not sure the "process" is going quite to plan with a friendly call to the ISP. It can save headaches later ;-)

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