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Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand
xpd: If you're on a contract, most of the time you wont be affected by increases until the contract ends.... however, read the fine print.
Have they actually charged you a new fee or was it just a mass email advising people ?
dafman: I signed up 5 December after shopping around for price, so pretty disappointed price is increasing early in the term and I am locked in! Just had a look at terms and conditions - nothing I could see on price changes, but an overarching "these terms can be changed at any time ..." so, probably don't have a leg to stand on. Previously with Telstraclear / Vodafone, and they never pulled such a swifty, so will be reverting back in 10.5 months!
Samsung Note20 Ultra, on 2degrees
n4:dafman: I signed up 5 December after shopping around for price, so pretty disappointed price is increasing early in the term and I am locked in! Just had a look at terms and conditions - nothing I could see on price changes, but an overarching "these terms can be changed at any time ..." so, probably don't have a leg to stand on. Previously with Telstraclear / Vodafone, and they never pulled such a swifty, so will be reverting back in 10.5 months!
I believe VF pricing has gone up as well so you are probably in the same position if they were your next option.
dafman:n4:dafman: I signed up 5 December after shopping around for price, so pretty disappointed price is increasing early in the term and I am locked in! Just had a look at terms and conditions - nothing I could see on price changes, but an overarching "these terms can be changed at any time ..." so, probably don't have a leg to stand on. Previously with Telstraclear / Vodafone, and they never pulled such a swifty, so will be reverting back in 10.5 months!
I believe VF pricing has gone up as well so you are probably in the same position if they were your next option.
VF pricing on website unchanged from when I signed up in Dec. VF cable is currently cheaper than the increased Spark price I am now paying (and that's for ADSL).
Samsung Note20 Ultra, on 2degrees
n4:dafman:n4:dafman: I signed up 5 December after shopping around for price, so pretty disappointed price is increasing early in the term and I am locked in! Just had a look at terms and conditions - nothing I could see on price changes, but an overarching "these terms can be changed at any time ..." so, probably don't have a leg to stand on. Previously with Telstraclear / Vodafone, and they never pulled such a swifty, so will be reverting back in 10.5 months!
I believe VF pricing has gone up as well so you are probably in the same position if they were your next option.
VF pricing on website unchanged from when I signed up in Dec. VF cable is currently cheaper than the increased Spark price I am now paying (and that's for ADSL).
Geekzone Front Page
dafman:n4:dafman:n4:dafman: I signed up 5 December after shopping around for price, so pretty disappointed price is increasing early in the term and I am locked in! Just had a look at terms and conditions - nothing I could see on price changes, but an overarching "these terms can be changed at any time ..." so, probably don't have a leg to stand on. Previously with Telstraclear / Vodafone, and they never pulled such a swifty, so will be reverting back in 10.5 months!
I believe VF pricing has gone up as well so you are probably in the same position if they were your next option.
VF pricing on website unchanged from when I signed up in Dec. VF cable is currently cheaper than the increased Spark price I am now paying (and that's for ADSL).
Geekzone Front Page
ok, thanks. Release says that VF will increase most plans, so still unclear if increase will apply to those VF customers still in contract period versus those outside of contract period.
I had always assumed that my price was fixed for the contract period. I now accept it wasn't. Having now read the Spark T&Cs, I realise there is no consumer protection at all - Spark can unilaterally change any term or condition, at any time, for any reason. They could distill several pages down to one simple sentence "Welcome to Spark. You are contractually bound to comply with whatever we want for the next 12 months."
Generally, the advantage for contract over non-contract is a cheaper install. Next time, I think I will pay the $200 and keep my options open.
Samsung Note20 Ultra, on 2degrees
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