As the topic mentions im having an annoying problem with my VDSL line last Saturday (21st Feb) night around 11.30pm my VDSL line started to lose sync every 5-10 minutes a fault was logged with spark and chorus was sent out "twice now" and its still not fixed, the first visit they replaced the master filter and fixed an "earthing issue" in the pillar outside my house.
on the second visit they changed the line card im connected too ? not sure why but they did that the problem still continues.
now the more recent issue is that every time the phone calls out or in the VDSL sync is lost and anytime you pick up the phone you can hear slight crackling; i told the chorus tech this on the second visit they claim the "line is fine"
i've had VDSL for around 16 months and its been perfect untill now, i am seeking some advice on possible reasons for this issue and possible fixes chorus should be doing to fix this issue.
Thanks